I interviewed about 8-9 companies to install a deck I’d designed and hands down, The Vinyl Outlet is #1
Outstanding in every way from customer service, to the salesman, the construction builders to the overseeing management.
HIGHLY recommend 💯❤️💯❤️
Owner replied
Thank you for the incredible feedback! We’re honored to be your #1 choice after comparing so many companies, and we’re thrilled that our entire team made such a positive impression. We truly appreciate your recommendation and support!
Demolition of our old deck and construction of the new one were done in 3 days. The team did a great job and were very neat and cleaned up afterwards. We are very happy with our new deck!!
Owner replied
Thank you for the wonderful review! We’re thrilled to hear you’re so happy with your new deck and that our team completed the project quickly while keeping everything neat and clean. We truly appreciate your business!
Our initial meeting with Brett was fantastic. He was on time and very helpful in determining the best layout for our new fence. He did not “sell” me a fence. He provided all the information I needed to make an informed decision.
Owner replied
Thank you for your wonderful feedback! We’re glad to hear Brett provided a helpful, informative, and no-pressure experience while helping you determine the best layout for your new fence. We truly appreciate your business and look forward to bringing your project to life!
The Vinyl Outlet was fantastic! Their crew did a great job!! I love my new front porch!!
Owner replied
Thank you for the wonderful review! We’re thrilled to hear you love your new front porch and that our crew did a fantastic job. We truly appreciate you choosing The Vinyl Outlet!
We are very happy customers. Our new fence is beautiful and is already receiving many compliments by our friends and family. The installers were great and very friendly and got to the work done quickly. Truly professional and courteous. We would highly recommend Vinyl Outlet to everyone. They made it easy and were on top of everything that needed to be done. Thank you so much..
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear that you're enjoying your new fence!
All went well honestly very knowledgeable up front pricing overwhelmed with the process I’m happy 😊 thanks job well done 👍🏾
Owner replied
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience with our team and are happy with the finished project.
The Vinyl Outlet did a fantastic job !!
I was at work they texted me around 9am and by the time I arrived home at 2:45 in the afternoon they were already gone .. no mess in the yard and everything was cleaned up
Owner replied
Thank you so much for your feedback! We're thrilled to hear you had a great experience and that everything was completed efficiently with no mess left behind. We noticed you gave us 4 stars, and we'd love to know what we could have done to earn that 5th star. Your feedback helps us continue to improve!
Jason came over and assessed our property, he was very informative, he took his time with us and eased all our concerns
Highly recommend them
Owner replied
Thank you so much for your kind words and recommendation! We are glad to hear you had such a positive experience and that your concerns were addressed.
This company installed a huge amount of fencing for us two years ago; we had them back to do an additional installation in the front yard. We recently contacted them to request that some posts in the back be tamped down, and there was no issue with the request. Robert came out 8/7/26 and got everything looking perfect and level again. Quick, easy, professional, and no charge two years later. Have been very happy with this company at ever level.
Owner replied
Thank you for your continued trust in our services. We're glad to hear you're satisfied with our work and post-installation support.
The crew that installed our deck was very professional, neat and very detailed. There was some custom things that had to be done and Aaron and his crew came up with better solutions than ours. We are very satisfied with the great looking deck.The crew that tore down the old deck could have benefitted from some safe work training.
Owner replied
Thank you for your feedback! We're glad you love your new deck and appreciate your kind words about our installation crew.
Experience took a lot longer than we would have liked but the fence looks great
Owner replied
Thank you for your feedback. We appreciate your patience throughout the process and are glad you're happy with how the fence turned out. We hope you enjoy it for many years to come!
Met with Rick today with Vinyl outlet and he was very professional, honest and explained the whole process for us, we were so impressed that we signed contract and canceled other company meeting on Monday. Can't wait for installation day for new Vinyl fence, also price was very reasonable and they do things different than most companies which stood out to us, Steve and Penny.
Owner replied
Thank you for the wonderful review! We're glad you had such a positive experience and that our team provided honest guidance and a clear process. We appreciate your trust and can’t wait for you to enjoy your new fence!
The crew came in and went over the plan, started to remove the existing fence sections when completed starting to lay out posts and string line, on 3 sides, put in top and bottom rails, had me ck over there work for plum, level , square , installed the panels and cleaned up there work .Keith and the crew did a phenomenal job all the way around, can’t say enough about there work enough about their professionalism, I would recommend them to anyone
Owner replied
Thank you for your high praise and recommendation. We're glad to hear our crew's professionalism and thoroughness met your expectations.
There were many obstacles in our yard and the team did a great job working around them. They also conferred with me before cutting any bushes or plants. They also were great at problem-solving when it came to the obstacles from the previous fence
Owner replied
Thanks for the kind words. We are glad to hear our team worked carefully around the obstacles in your yard and kept you informed throughout the installation. We appreciate your feedback and are happy you had a great experience.
The Vinyl Outlet in Syracuse NY did a fantastic job of removing my old wooden fence and replacing it will a new Vinyl fence.. After project was completed, the crew picked up all debris and we couldn’t be happier with the new fence!
Owner replied
Hi, Paul! We appreciate your positive feedback! Delighted to hear you're happy with your new vinyl fence.
Josh was very friendly and took as much time as needed for quote informed us in detail about material used and answered all calls in timely manner. We did decide not to do work at this time but will definitely call back when we are ready . All I can say is that the were much better on pricing than a lot of other companies in the area.
Owner replied
Thanks for the feedback. We are glad you had a positive experience with the estimate and that our team took the time to answer your questions. We appreciate you considering us and hope to work with you when you are ready.
I was happy with Josh Fletcher who came to my house for an estimate on replacing my 12x12 deck. He was respectful, very kind and perfectly on time. He was able to answer all my questions and offered great options for my deck. He was prepared with pictures and deck samples to help explain my questions. Then after receiving his contract via email I had further questions at 9;00 at night. Surprisingly he answered right away. I am sure I made a good choice with The Vinyl Outlet Company.
Owner replied
Thank you for the wonderful review! We are glad to hear you had a great experience and appreciate your kind words about our team. We will be sure to share your feedback with everyone involved. Thank you for considering The Vinyl Outlet Company, and we look forward to helping bring your deck project to life!
Jim was amazing and did not pressure us to buy ! Very informative and pleasant! I’m glad we decided to purchase fence from vinyl outlet! Looking forward to seeing the difference! Thank you ! Will add pics after installation is done in October!
Owner replied
Thank you for your wonderful review! We're so glad our rep. made the experience informative, pressure-free, and enjoyable. We appreciate your trust in Vinyl Outlet and can't wait for your fence to be installed. We look forward to seeing your photos in October!
The deck crew did a very nice job replacing my 20 year old deck.Everyone was very professional.
I would definitely recommend them to my friends and family.Thanks to all!
Owner replied
Thank you for your kind words! We're so glad to hear you're happy with your new deck and that our team provided a professional experience from start to finish. We truly appreciate your recommendation and your trust in us. Enjoy your beautiful new deck!
Once again Vinyl Outlet exceeded my expectations. This is the 3rd project that Vinyl outlet completed on my new build. I needed an extension to my front porch. I contacted Vinyl Outlet and the company was able to add length, width, railings, solar lights and an extra step. I look forward with working with Vinyl Outlet in the future. The company does quality work that you can rely on.
Owner replied
We appreciate your continued trust in Vinyl Outlet. Looking forward to your future projects!
Anthony and I clicked and gave us everything that we needed to make the greatest decision and the greatest look that we could get. He deserves more than 5 stars. Thank you for everything
Owner replied
We're delighted you had a positive experience. Your kind words are greatly appreciated!
They answered my call and made an appointment in a timely maner.presentation from design consultant was great answered all my questions I'm glad I picked vinyl outlet and they have a reputation in my area
Owner replied
We appreciate your positive feedback. We're glad our team could assist you effectively. Thank you for choosing Vinyl Outlet!
Very professional and detailed about the price and product
Owner replied
Thank you for your feedback! We’re so glad to hear you found our team professional and thorough in explaining both the product and pricing. We appreciate the opportunity to earn your business.
I have worked with salesman Anthony (great guy - knows his stuff) and sales manager Dave James. Had everything explained perfectly by both. Anthony even threw in a little bonus. Very happy so far! Just set up this deck project for end of Sept or early October with a deposit down!❤️ Git quotes for even a wood deck higher than this!
Owner replied
Thank you so much for your feedback! We’re thrilled to hear our team made such a great impression and took the time to explain everything clearly. We’re glad we could add a little extra as well! We truly appreciate the opportunity to earn your business and are excited to get your deck project underway this fall. Thank you again for choosing us!
The folks at Vinyl Outlet were friendly and easy to work with, from first contact (Josh) to the work coordinator (Apollo) to the crew doing the construction (Dillon and Company). Communication about next steps could have been a little more consistent, but that is not unexpected when you have a lot of chefs in the kitchen. The work crew was great and completed my deck to specification in two days. That crew even removed some old metal fence posts that I did not have the tools to remove myself. When I plan my next project, which I did point out to the guys, I will contact Vinyl Outlet to get started.
Owner replied
Thank you for the great feedback! We’re glad to hear our team was friendly and easy to work with, and that your deck was completed to your satisfaction. We appreciate your note on communication and look forward to helping with your next project!
They were supper nice and very understanding of concerns and really took the time to explain things. Very nice people and personable. Jim was great in breaking everything down and made it extremely easy with no pressure in deciding which fence to get that suits our family and dog.
Owner replied
We appreciate your positive feedback. We're glad our team could assist in finding the perfect fence for your family and dog.
They contacted me to ask if it was OK if they come start my deck 5 days EARLY! Yes! I was so anxious to get my new deck and so happy it was starting. Brian and his crew knocked it out of the park. They dug post holes and took out the old cement steps the first day. The second day all the magic started and the crew really went to work. I watched from inside as my deck started to come to life. I never knew how much work goes into building a deck and they were building me a quality one. I was surprised that they completed it that day and I was over the moon on how it came out. It was everything that I wanted and it was beautiful! The craftsmanship was superb and I am so proud of my new deck.I couldn’t stop from going out again and again to look at it. I highly recommend the Vinyl Outlet if you want a quality deck built by a top notch crew.
Owner replied
We're delighted to hear about your positive experience with our team and that you're enjoying your new deck. Your recommendation means a lot to us. Thank you!
Joshua Fletcher was very professional and knowledgeable with the product and explained the process and payment options thank you for your guidance on this project
Owner replied
We appreciate your positive feedback. Our team strives to provide knowledgeable and professional service.
My experience so far has been very positive although I was somewhat surprised by the cost of a 250 sq. Ft deck however after reviewing others it’s high but inline $ wise.
Owner replied
We appreciate your feedback. Our pricing reflects the quality of materials and craftsmanship. Thank you for understanding.
Jim Arrived right on time and identified himself. He asked me what I was interested in and then gave me my options and explained it very clearly how long the process would take and what they did. There was no pressure and I had all my questions answered
Owner replied
Thank you for your feedback. We're glad our team provided clear explanations and answered all your questions.
Rich Kaschel- sales rep came to our house and we were very comfortable with his presentation. So much so we signed to have our fence done by your company.
Owner replied
We appreciate your trust in our services. Looking forward to providing you with a great fence!
They were top notch. I had an addition, roof, and windows. Everything was handled with care and professionalism by all the crews.
Angel, Vinny and Nick of the siding crew were awesome and went above and beyond. Their pride and craftsmanship are #1
Owner replied
We appreciate your positive feedback. Our team takes great pride in their work and we're glad it shows. Thank you for recognizing their efforts.
Our representatives was very knowledgeable about the product. Helped us decide what was better for our purpose. It’s not installed yet but I want people to know how satisfied we were with the purchase. Thanks Rick for the smooth process.
Just met with Brian Mabelis for a quote on replacing our deck railings and stairs. Great personality,great customer service and a great price.Looking forward to our install. Highly recommend.
Owner replied
We appreciate your positive feedback! Looking forward to the installation.
My husband and I had Anthony come to our home and he was a great joy to work with. He was very easy to talk to, and has a personality that just shines.
We let him know what we wanted and how we wanted it. When we were done explaining so we were all on the same page, he explained what would work and not work while being mindful of our budget.
Anthony explained the whole process to us and what materials will be used and why.
He showed us different samples in different colors and even showed us homes that were done with the colors we choose. That was so we could get an idea of what our front porch was going to look like.
Vinyl Outlet quoted us much lower than the previous quotes from other places. And I felt like we were not getting taken advantage of. That is important to me.
If The Vinyl Outlet headquarters sees this, please give Anthony a raise. He is very passionate about his work and cares for his customers and plus he deserves it.
Thank you Anthony for being a part of our journey in this new project.
Owner replied
Hi, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business.
Vinyl outlet were prompt. The price I felt was excellent. Josh was very impressive and his presentation and his follow through. They haven’t installed the deck yet but at this point, I’m very satisfied with what has occurred.
Owner replied
We appreciate your positive feedback. We're glad you're satisfied with our service so far and look forward to completing your deck installation.
Thus far, the estimation process was excellent! Very professional, personable and knowledgeable! The work won’t commence until fall! But very pleased thus far with this company! The contract and agreement forns are rather intricate though but manageable!
Owner replied
We appreciate your positive feedback on our estimation process. We're glad you found it professional and knowledgeable. We look forward to your fall project.
I was very excited to get my vinyl fence. I paid good money and got a bad job. Imagine my disappointment when the job was completed. Totally unprofessional looking end results. Large gaps everywhere. Wrong measurements placed with excuses of the ground level. Unanswered calls to repair. Then fixed quickly without consulting me. And the fix was faulty. Keep shopping around, others will probably do a much better professional job. Not a satisfied customer......2nd part...Thank you, Trevor and Kirk for fixing all of my complaints. Trevor did an amazing job. Very professional. Everything looks great. I am now a satisfied customer.
Owner replied
We’re very sorry to hear your experience has been disappointing. Please know we have been trying to contact you, but your voicemail box is currently full, and we haven’t been able to leave a message. We are actively trying to get your repairs scheduled and resolved properly. Please return our calls at your earliest convenience so we can coordinate a time that works for you and make this right.
Vinyl outlet is the best!! We love our fence, recently one of our handles broke. They fixed it quickly, great customer service. If you're looking for a great, quality fence vinyl outlet is your answer. The privacy is amazing, we couldn't be happier!!
Owner replied
We appreciate your positive feedback! We're glad to hear you're happy with your fence and our customer service.
Jason Robinson was extremely honest, friendly and professional when he came out to estimate putting in a fence for us today. With the degree of professionalism he provided to my wife and I today, we purchased a fence from Vinyl Outlet without any hesitation.
Owner replied
We appreciate your positive feedback about our staff's professionalism. We're glad you chose Vinyl Outlet for your fencing needs.
Working with Hayden to make our fence perfect was such a breeze, the team of installers - Caleb and crew were so efficient and did an outstanding job. We are so happy with our decision, the fence is even better than expected, it compliments our home so nicely and most importantly we have peace of mind that our dogs are safe!
Owner replied
We're glad Hayden and the team could help, and that you're pleased with your new fence. Your peace of mind is our priority.
Hi, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business. Thank you for choosing us, and we look forward to installing your new deck.
Josh was fantastic. Very knowledgeable and extremely thorough. 1 day removal and install sold us. Cant wait to see the end result!
Owner replied
We appreciate your positive feedback! We're glad you found our service efficient and our team knowledgeable. Looking forward to delivering the final result!
Sam was extremely polite and professional. He explained all the options and parts of the process clearly.
Owner replied
Thank you for your feedback! We’re glad to hear Sam was polite, professional, and took the time to clearly explain all the options and process. We appreciate you sharing your experience!
Brian was awesome to work with, very efficient and very professional! I highly recommend him! Looking forward to receiving our fence!
Owner replied
Thank you for your kind words and recommendation. We are happy you found Brian to be efficient and professional. We are looking forward to installing your fence. Thank you for choosing us.
I first met Jason Robinson at Vinyl Fence Outlet last fall when I started getting quotes for a perimeter privacy fence. At the time, the higher-end option I wanted was simply out of my budget.
This spring, I revisited the project and chose an almond color, which actually complements my patio and neighborhood much better. I had told Jason I would be getting multiple quotes—and I did. When I called him back, he was genuinely surprised and appreciated that I kept my word.
After comparing several companies, Jason put together a deal that couldn’t be matched.
As a former sales professional, I was especially impressed with Jason’s professionalism and approach. He is personable, knowledgeable, straightforward, and refreshingly honest—never pushy, just focused on doing what’s right for the customer. His responsiveness, patience, and strong work ethic really stood out. He works seven days a week and remained accessible even after I signed the contract, promptly answering all of my questions.
Jason is the kind of salesperson you hope to get but rarely do.
Highly recommend Jason Robinson and Vinyl Fence Outlet if you’re considering a fence project.
Owner replied
Thank you for your detailed feedback and recommendation. We're glad to hear that our team, especially Jason, was able to provide you with the excellent service we strive for. We appreciate your business!
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
Jim was amazing. You can tell he has years of experience. What blew me away the most was his customer service!! Customer service has been lost since covid 19. He gave us options and really walked us through the whole process! Jim made us feel seen and heard. I would definitely recommend using them!
Owner replied
We appreciate your kind words about our team member's expertise and customer service. Your recommendation means a lot to us!
Bill we called to confirm the appointment 3 times and texted you twice with no response. So we never sent Jason. If you would still like a free estimate please respond to the phone calls or text messages.
Although in the very early stages of getting my new fence which as of today is two months away. I am very pleased so far with the company and their product. I can't wait to get my fence done and finally have something nice to look at around my pool.
Owner replied
Thank you! We’re so glad to hear you’ve had a positive experience so far. We’re excited for your new fence installation and can’t wait for you to enjoy the finished look around your pool!
Great, helpful staff and consistently good experiences. I’ve worked with Vinyl Outlet twice—first ordering a vinyl gate for my mom’s driveway, and more recently visiting the showroom to find parts for a broken picket fence for one of my customers.
Both times, the team was professional and easy to work with. On my latest visit, I was greeted right away and quickly helped find the exact parts I needed.
I’d definitely recommend them to anyone in WNY looking for quality products and great service.
Owner replied
Thank you for your continued support and recommendations. We're glad our team could assist you efficiently each time.
Josh Jensen came to my house three weeks ago about the vinyl fences. I gave him a call this afternoon. He came right over he finance everything I got approved and he did a great job. I am very pleased of what he had done 10 stars all around.
Owner replied
We appreciate your positive feedback! It's great to hear you're pleased with our vinyl fences.
We are very excited and happy about the new pool deck we will be getting from the Vinyl Outlet. Jason Robinson is our salesperson. He is very knowledgeable and answered all of our questions thoroughly.
Owner replied
We're glad to hear you're excited about your new pool deck! Thank you for acknowledging our knowledgeable staff.
My story is a bit long but suffice it to say I'm very happy with the services I received from the Vinyl Outlet! I purchased my home about 9 yrs ago with privacy fencing on 2/3 of property. Last winter after 2 wind storms I had 2 sections blow down, I called The Vinyl Outlet , as the paperwork I had been given indicated they were installers many yrs earlier. They provided to courtesy repairs as warranties are not transferrable. The repair gentleman discussed getting the fence re-aligned, which prompted me to call. Michael was great, discussed my project/needs, provided a fair estimate that day and I signed off, set a date and provided a deposit. The install happened a day early and I'm very happy with it! The repair job happened today and they did a great job as well. Disclaimer: they did not charge for the repair work they did, based on their observation they felt install was not properly done and they stand behind their work. This work normally has a charge. Jay & Tony did a fantastic job explaining what needed to be done, gave me a date and stuck to it. I find its very hard nowadays to find companies that stand by their work! Very impressed with the company and actually will recommend to anyone looking for a fence. My experience was excellent! Thank you The Vinyl Outlet!!!
Owner replied
We appreciate your detailed feedback and are glad to hear you're satisfied with our service and workmanship. Your recommendation means a lot to us at The Vinyl Outlet.
Brett was on time and ready to go. He listened to my requests and provided feedback that showed he "understood the assignment ". Got a good quote on my fence, and expect I will have further positive discussions regarding additional requests.!
Owner replied
We appreciate your positive feedback. We're glad our team member was attentive and provided a satisfactory quote. Looking forward to our future discussions.
I met with Jim to discuss having a fence installed in my backyard. He was a pleasure to work with. He gave me different options to help me decide what to go with.
My vinyl fence will be installed in June!
Thank you Jim!
Owner replied
We appreciate your positive feedback! We're glad you found our consultation helpful and look forward to installing your vinyl fence in June.
What a great company. The staff and customer service is top notch. Robert’s is both wise and knowledgeable when it comes to his craft. His customer service is kind, courteous and professional. Here’s to the entire team.., job well done.
Thanks,
Another Satisfied Customer.
Owner replied
We appreciate your kind words! It's wonderful to hear you had a positive experience with our team.
Thank you for the 5-star rating! We truly appreciate your support and are glad you had a great experience. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Michael was awesome. Very professional and helpful without being “sales-y”
The work order and contract was situated in no time at all, and he explained the process very well. Looking forward to installation!
Owner replied
We appreciate your positive feedback! We're glad you found our process efficient and informative. Enjoy your upcoming installation!
My fence was done very well and fast. Unfortunately, workers came over at different time than it was scheduled and left mess. They broke my flowers and hostas. However, I received a recompense for my flowers, what surprised me.
Owner replied
Thank you for your feedback. We’re glad to hear your fence was installed well and efficiently. We sincerely apologize for the scheduling issues and the damage to your flowers and hostas—this is not the experience we strive to provide. We appreciate you bringing this to our attention and are glad we could help compensate you for the inconvenience.
The Vinyl Outlet removed our old deck and installed a smaller new deck. We had a great experience with all of the workers. They worked in a timely manner and cleaned up any debris.
Owner replied
We appreciate your positive feedback. Our team strives for efficient and clean work. Thank you for choosing The Vinyl Outlet.
We had the Vinyl Outlet install our fence at our new home. The work was outstanding. A few days ago with WNY’s increased winds, we had 7 panels blow down.
A call was made and within one hour a service repair man was at our door. He not only repaired the damage the wind had caused, he didn’t like the way the gate was opening so he adjusted that as well.
We have never received such expedited service in all of our years.
If you are thinking about a vinyl fence be sure to have them come out. When you make your decision about maybe another company that’s less expensive learn from our experience. The service side of things are just as important to maintaining your fence and property.
Owner replied
Thank you for highlighting our prompt service and quality workmanship. We're glad we could assist with your fence repairs promptly.
We recently had Anthony out for an estimate on a fence. He was fantastic - clearly understanding what we wanted to do and gave us some good suggestions. Very pleased with the process. Vinyl outlet did our front porch a few years back and we still get compliments. Highly recommend. Debbie S
Owner replied
Thank you for your review, Debbie! We’re so glad to hear that Anthony provided helpful suggestions and made the estimate process smooth. It’s wonderful to know your front porch is still earning compliments—your recommendation means a lot to us!
Jim was very knowledgeable and went over the entire process., He went over the cost and the payment options. I can’t wait till it’s installed. I’ll be back to leave a review after the installation. So far extremely satisfied!
Owner replied
We appreciate your positive feedback! Looking forward to your post-installation review.
I’m in the planning stages of my fence…and I must say that the Vinyl Outlet is phenomenal…I so appreciate Jason and his providing me with detail and patience (I’m a senior and that fast talking of a salesman can be daunting) Jason walked through my project, answer my questions and even respectfully made minor changes I suggested…I’m also impressed with the office staff…they too are patient friendly and kind. I’m so excited as I anticipate my installation of the fence. Kudos Vinyl Outlet for offering great service.
Owner replied
Thank you for your kind words! We’re thrilled to hear that Jason and our team have made your planning process smooth and enjoyable. We appreciate your thoughtful feedback—it means a lot to us. We can’t wait to see your fence come to life and are confident you will enjoy it for years to come!
I had my old fence removed and new one installed yesterday. The Vinyl Outlet is the place to go if you need a fence. From the estimate to the installation, everyone I dealt with was professional, informative and just nice people! I am so happy I went with them!
Owner replied
We appreciate your positive feedback! It's great to hear you're satisfied with your new fence.
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
We had set up an appt to get a free estimate to have our landing/stoop and steps to our patio redone. Jason met with us for at least 45 minutes, brought samples and made suggestions, along with laying out the design. We were very happy with the recommendations that he made and his expertise in the product and assured confidence in the work that would be done to end up with the results we are looking for. We appreciated Jason’s professionalism, patience and kindness extended to us. He is truly is an asset to The Vinyl Outlet and we are excited to see our project done next month!!
Sandy & Bill Wynne
Owner replied
We're glad to hear you found our consultation helpful and appreciated our team's professionalism. We're excited to work on your project!
Brian from The Vinyl Outlet came to give me a quote for a deck. First he asked me where and how long I wanted the deck to be, then he took measurements. He explained a lot on the process and what steps were necessary to be within code. We went inside and he showed me samples of their deck material and other company deck materials. We discussed what colors for deck and railings. He again provided a lot of information on the product and the company. I was impressed by his knowledge and confidence in The Vinyl Outlet and I was no longer worried about who I was going to choose to build me my deck…I was sold on his presentation. Brian was a pleasure to talk with and very friendly with no high pressure sales talk. Has me excited to get my new deck installed, I know it is going to be beautiful and well made. I highly recommend calling The Vinyl Outlet if you are considering a deck.
Owner replied
Thank you for your detailed feedback. We're glad to hear that our representative was able to provide you with all the necessary information and make your decision easier. We're excited to start on your deck project!
We had a great experience working with Michael Sullivan from Vinyl Outlet. Michael came out to measure our yard and walk us through our options, and he made the whole process feel easy and straightforward. He took the time to understand what we were looking for and helped us choose a fence that truly fits our house and our needs. He explained everything clearly, answered all of our questions, and never made us feel rushed or pressured. He’s very knowledgeable, but also kind and patient, which made a big difference. You can tell he knows his products well and wants to make sure customers feel confident in their decision. Overall, it was a really positive experience from start to finish. We’d absolutely recommend Michael to anyone looking for a fence and appreciate the professionalism he brought to the process. Thank you!
Owner replied
We're delighted to hear about your positive experience with our team member. Your recommendation means a lot to us. Thank you!
Brian was great! He came to the house same day to give us an estimate and explained everything so well. Very nice and understanding. We are very excited to get our fence installed.
Owner replied
We truly appreciate your positive feedback! We’re so glad to hear that Brian was understanding and professional throughout the process.
Thank you for choosing The Vinyl Outlet — we’re excited to get your fence installed and bring your project to life!
Josh was hands down the best salesman we have ever dealt with. He knew his job well and sold us a beautiful fence for such a reasonable price. We cant wait to see the final project!
Owner replied
Thank you so much for your positive feedback! We’re thrilled to hear that Josh was “the best salesman you ever dealt with” — that truly means a lot to our entire team. We appreciate you choosing us and look forward to installing your fence and bringing your project to life!
We are adding to our existing fence and would not even consider another company. The salesman is friendly and knowledgeable and the product is excellent.
Owner replied
We appreciate your loyalty and kind words about our team and product. Thank you for choosing us for your fencing needs.
The crew that was sent to install our fence, Robert, Matt and Anthony were excellent! They worked so well together as a team and had it installed to perfection making a seamless connection to our neighbors fence. Awesome crew!! Thanks guy's. 5 stars for you all!!
Owner replied
We appreciate your positive feedback! Our team will be delighted to hear your praise. Thank you for choosing us!
We worked with Jason from The Vinyl Outlet. He was professional and kind, the right amount of both. He answered all our questions and was patient with us, seniors! Haven’t gotten the install yet but feel confident.
Owner replied
We appreciate your kind words about our team member. We're glad to hear you're feeling confident about your upcoming installation!
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
The crew just finished installing new vinyl fencing in our backyard. We are so pleased. From the initial inspection and estimate to the placement of last post cap , they were prompt , professional and amenable to our wishes. Thank you!!
Owner replied
We appreciate your positive feedback! Our team strives for professionalism and promptness. Thank you for choosing us!
Vinyl outlet, specifically JR, came out in terrible weather, walked us through everything and made sure we felt comfortable before moving forward. Don’t waste time with the other guys, go to the experts. Exceptional customer service and a great guy to talk to. Thanks again!
Owner replied
We appreciate your kind words about JR and our team. We're glad to hear you felt comfortable with our service. Thank you for choosing us!
Very happy quick call back and service , front porch was done in 1 day looks great !
Owner replied
Thank you for taking the time to leave a review on our presentation. We would greatly appreciate it if you could also update your review to reflect your experience with the purchase and decision-making process. We look forward to installing your new porch and appreciate you choosing The Vinyl Outlet!
We had a home visit with Anthony (from the vinyl outlet) and all his essentials. We sat in the dining room discussing events. He walked around house yardage with man of the house “Keith”, we viewed many options on his IPAD. Several hours were consumed. A pleasing decision was reached. Looking forward to seeing our vinyl fence installation come early spring. Thank You. The weather was not ideal!
Owner replied
We appreciate your patience during the consultation process. Excited for your vinyl fence installation this spring!
Very professional service, from tear down to setup it was done in 1 day, even in the cold, I would definitely recommend The Vinyl outlet to anyone looking for a new fence.
Owner replied
We appreciate your feedback. Glad to hear your transaction was seamless.
We just had a fence put in at our new home. We have a small area in our front yard that faces the water. We don't have a back yard and needed the fence for our dogs. Since it's the front yard, we needed to make it look especially good!!
Jason was our salesperson and he went above and beyond for us to make sure we had the fence before we moved in. We had to change the date, due to the homeowner staying longer than expected, and Jason made sure this happened. The crew came out on a fridgid day and did an awesome job! They put up a privacy partition as well and came back to make sure all the caps were in place.
Highly recommend The Vinyl Outlet!!!!
Owner replied
Thank you for your high recommendation and for sharing your positive experience with our salesperson and crew. We're glad we could accommodate your schedule and meet your fencing needs.
We had a fence installed many,many years ago and it still looks great. Mike Sullivan was great going over placement etc. of the new fence. He was very professional.
Owner replied
We appreciate your long-term satisfaction with our fence installation. It's great to hear that our team's professionalism stood out.
I was able to call them and get a salesperson out to my house within 24 hours. He gave me a pretty good deal on a vinyl fence. The staff on the phone call me within 24 hours after we made the agreement. I was able to get an appointment for February to get it installed. I am excited the fact that I can install this in the middle of winter. That is awesome. I hope that the quality of the end product is as good as it looks. I will know later once the installation is complete.
Owner replied
We appreciate your positive feedback about our prompt service and scheduling flexibility. We're confident you'll be pleased with the final product.
I can't say enough good things about this place first off they were amazing to work with and have great specials not just throughout the year but for military the work they did was phenomenal and it's been 2 years we had an issue and called them and they immediately rectified it
Owner replied
Thank you for your kind words. We're glad we could assist and rectify your issue promptly.
Vinyl Outlet recently replaced my porch railings.
Starting with Mike S. The salesman. Mike was awesome he is an asset to this company.
Ralph and Eric did the installation of my new vinyl railings. These 2 guys were professional, polite, and did an awesome job.
Also the pricing was very reasonable.
I’m so happy with the job they did and I highly recommend this company. Thank you
Owner replied
We appreciate your positive feedback and recommendation. Our team strives to provide professional and quality service.
The fence looks great. The ground gave them a little extra work but they rose to the challenge. The gate is sturdy and the lock is a plus we didn’t expect. The solar lights look so good that we’re going to add some to each post. Thanks guys.
Owner replied
We appreciate your positive feedback. Delighted to hear you're enjoying the solar lights and the sturdy gate.
Sam came yesterday to give us an estimate on what we wanted to get done. He was friendly, professional and explained everything. I am impressed with their overall customer service so far, and Sam was great! I will leave another review and pics after everything is installed. If you're looking for a professional and friendly company, they are definitely it!
Owner replied
Thank you for your positive feedback. We're glad you found our service professional and friendly. Looking forward to completing your project!
Anthony was great, giving us details and price was a lot better than I thought it would be. We really enjoyed his light heartedness and his attention to what we were saying. If the fence is as good as Anthony says then I will be a happy man. 😁
Owner replied
We're glad you appreciated our detailed service and competitive pricing. We hope the fence meets your expectations!
Jim Brennan is excellent to work with. He understand th eproduct offering extremely well, very focused on customer satisfaction and goes that extra mile working with potential clients.
Owner replied
We appreciate your kind words about our team member. Your satisfaction is our priority.
A couple of the tiles of our vinyl fence blew out from the wind storm that we had. It was a nice surprise to see that they just came repaired it and left thank you very much for your services and prompting to our question. I called and left a message the night before they were in by the next afternoon and had it finished!!!!!!!
Owner replied
We appreciate your positive feedback! Our team strives for prompt and efficient service.
I had Vinyl Outlet replace a pool deck from the ground up. The entire experience was very pleasant from the beginning talking with Jim as he prepared a quote as we talked, he was very knowledgeable. Ralph then visited the site to pin down various items so that that were no last-minute problems and he went over the building process. The crew leader and crew were very friendly and pleasant considering they had nasty rain and snow to work through. It is a large deck and it was completed in three days. I would highly recommend them. Thank you guys for building such a nice deck!
Owner replied
We appreciate your positive feedback and recognition of our team's dedication. We're glad you're enjoying your new pool deck!
I would like to share my delight in using Vinyl Outlet to build a fence for me in my yard. They were very, very, very respectful of my property and cleaned up immediately upon completion. There was a few things that needed repair and the Vinyl Outlet staff responded immediately as per Hayden ‘s leadership to make sure that my fence was put up properly to my satisfaction. I would recommend Vinyl Outlet with no reserve.
Owner replied
Thank you for your positive feedback. We're glad our team was respectful and responsive. Your recommendation means a lot to us.
I noticed some rust where nails attached kick plates. You sent your service man Hank. He is such a gentleman and very thorough. He is a good representative for your company. Thanks Hank!!
Owner replied
We appreciate your feedback and are glad to hear that our service technician was able to assist you. Thank you for recognizing his hard work!
I can’t say enough good things about our experience with the team that came out to repair our 10+ year old fence. They fixed the lock mechanism on the gate and then noticed some of the fence had space near the ground. We had placed firewood in the gap to prevent our puppy from escaping. They tapped the posts down to remove the gap for us, said they were happy to include it as part of the repair. The guys who came out were friendly, polite, and professional. Highly recommend!
Owner replied
We appreciate your positive feedback and recommendation! Our team is always ready to go the extra mile to ensure customer satisfaction.
Great sales rep explained why they use the PVC over other boards other firms use.
Owner replied
Thank you for your kind feedback on our sales representative’s explanation! We’re glad you found it helpful and informative. We look forward to seeing you again soon and getting your new deck installed!
so far so good
Michells’s department seems on the ball. We’ll have to wait for my full disclosure once the fence is actually installed.
Owner replied
Thank you for your feedback. We're glad to hear Michell's department is meeting your expectations. Looking forward to your final review post-installation.
Looks great and matches perfectly to the one my neighbor had installed a year ago. The installers were very professional and did a great job cleaning up after
Owner replied
We appreciate your positive feedback. Our team always strives for professionalism and cleanliness. Thank you for choosing The Vinyl Outlet.
Mikel was especially helpful in guiding us through the layout of the fence project for our yard. Our yard presented some challenges with the sloped contour of the ground. He helped us create a plan that made the most sense and we are very happy with the workmanship of this fence. The fence is very sturdy and we are very happy with the overall look.
Owner replied
We're glad to hear ***** was able to assist with your challenging yard layout. Thank you for appreciating our workmanship and the sturdiness of your new fence.
The guys were friendly and very knowledgeable. They did an outstanding job for my Mother in law.
The job was also done in a timely fashion. Thank you Vinyl Outlet!
Owner replied
We appreciate your positive feedback! Our team is always ready to provide knowledgeable and efficient service. Thank you for choosing the Vinyl Outlet.
What a great experience we had with the Vinyl Outlet. The sales team gave me great information to make an informative decision and tons of options to chose from. Installation day was a treat. The guys showed up and to my surprise were able to complete the entire job in one day. Once of my favorite install items is the way most of the posts are pounded into the ground instead of being dug so there is no mess. Great Job Vinyl Outlet!
took them only one day and because I have three dogs there is NO mess/ mud left behind. I would highly recommend The Vinyl Outlet for your fence project. The NO DIG system is awesome. I would give you 10 stars if I could can’t wait till next year when I talk to my wife into doing a maintenance free Vinyl deck!!
The Vinyl Outlet put up a fence for us. They came on time, were efficient and cleaned up after they were done. Everyone was helpful, answered all our questions and completed the job in one day!
Owner replied
Thank you for your positive 4-star feedback! Our team strives to provide efficient and thorough service, and we truly appreciate you choosing The Vinyl Outlet. If you wouldn’t mind sharing what we could do to earn that 5th star, we’d greatly appreciate your input — we’re always looking for ways to improve!
My experience with the Vinyl Outlet started with David James. Cordial, prompt responses, and vast knowledge are the first few things that I garnered from our conversations, in person and on the phone. The replacement of my vast fence length was done professionally and respectively. They were aware of my neighbors property line while installing, and went above and beyond to tidy up after the job was finished. Very pleased and would recommend to all of my friends.
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear that our team was professional and respectful throughout the process.
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
The team at Vinyl Outlet were very professional and helped guide us to the right fence for our needs. From the first meeting with our salesman through the installation process, the VO team was great to work with and we love our new fence!
Owner replied
We appreciate your positive feedback! It's great to hear you're happy with your new fence and our team's guidance.
The sales person I dealt with was knowledgeable experienced, and he walked me through the entire process and made me feel comfortable
Installation went great and I would absolutely do this again.
Owner replied
We appreciate your positive feedback about our sales team and installation process. We're glad to hear you'd choose us again!
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
I selected The Vinyl Outlet to replace an existing deck and install a new fence around my property--and I could not be happier with the results. Anthony (Sales) did a great job of communicating options and listening to our needs and wants for the project. Mike and the installation team were excellent. They paid close attention to the details, completed the project on-time, and were also great communicators. I highly recommend using The Vinyl Outlet!
Owner replied
Thank you for your high recommendation and for praising our communication and attention to detail. We're delighted you're happy with your new deck and fence.
My wife and I couldn’t be happier. What a fantastic experience. Sale’s team was so helpful. Never once was I pushed or SOLD anything. The administrative and management team answered all my questions throughout the process through installation date. The service team was phenomenal. Elliote, Aiden, Tony, Cameron and Big L were so professional and polite with my family. Throughout the entire installation, we were kept in the loop. Constantly checking and communicating with us. I have never experienced such a productive and systematic team work in my life. Not only is the fence beautiful, it’s strong. We feel safe, and we have our privacy. We love our new fence. It’s not possible to be happier. Great Work Team. We will have you back! If you’re reading this and need service, call immediately. Thank you so much for all your hard work!
Owner replied
We're delighted to hear about your positive experience with our team and that you're enjoying your new fence! Your feedback is greatly appreciated. Thank you for the wonderful recommendation—we’re thrilled that your new fence provides the safety and privacy you were expecting.
Brian was so specific and did not leave any pages unturned. He explained everything till my husband and I were able to understand the significance of the materials presented, advantages and disadvantages.
Owner replied
We appreciate your positive feedback. It's great to hear that our detailed explanations were helpful to you. We look forward to working with you soon.
Anthony was just so awesome. Very professional and all around down to earth guy. Helped me with making the right decisions and let me tell him how I wanted my deck and fence to look like. Vinyl Outlet....you won me again!!!!
Owner replied
We're glad to hear you had a positive experience! Your satisfaction is our priority.
I want to thank Mike and the installation crew for doing such a great job putting in our fence. Working with Mike was a pleasure. He explained everything to us and when we had questions after he left, he responded quickly. Thanks to everyone for doing a great job.
Owner replied
We appreciate your positive feedback! It's great to hear that our team, especially ****, provided excellent service.
I wasn't expecting to do it at all just wanted a quote I'm cheap but when they came out were very knowledgeable polite and listened at the end of the day vinyl is the way to go in buffalo ny I am happy with the cost and have no doubt with the fi ished product
Owner replied
We appreciate your positive feedback. We're glad you found our team knowledgeable and polite, and that you're satisfied with the cost and final product.
We were very pleased with our recent experience while receiving an estimate for a new privacy fence from The Vinyl Outlet.
Anthony was very cordial,professional and knowledgeable in sizing up our situation of replacing a dilapidated old fence.Anthony presented us with several different options of style, layout of the fence and cost of the project .I was impressed by Anthony for looking out for our interests to give us the most for our money,not upselling and helping us receive the most value.In the end we purchased a great new privacy fence that will beautify our property ,add value to our home and secure our living space.We were satisfied with cost,value and quality of product .I will update after installation but we are very excited and pleased so far!
Owner replied
We appreciate your positive feedback about our service and product options. We're glad to hear you're satisfied with your new privacy fence purchase. Looking forward to your update post-installation!
J. Brennan came out and gave us an outstanding quote and spent the time going through our project meticulously to get every detail and wish met. Vinyl Outlet got us scheduled within 8 weeks when everyone told us no.
Owner replied
We appreciate your positive feedback. We're glad we could meet your project needs in a timely manner.
we were extremely happy with the professionalism. The installers used, they were great guys then they did a great job. We could not be happier!! Jimmy and Karen Inzinga
Owner replied
We appreciate your positive feedback! Our team strives for professionalism and quality work.
Vinyl outlet Josh was a very personable professional person he explained everything very clearly and how things would proceed as days go on as well as comparing one fence from another and their quality and durability we were impressed by his ability and professionalism to communicate things as well as his product knowledge.
Owner replied
We appreciate your positive feedback about our staff's professionalism and product knowledge. Thank you for recognizing our commitment to clear communication.
The vinyl outlet sent an amazing professional crew. They were prompt and professional explained everything very well and got to work and took their time. They started on time and finished that same day and they had plenty of help. We are very satisfied with the work they did on our church. We recommend everyone to use there service.
Owner replied
Thank you for your recommendation and positive feedback. We're glad our team met your expectations. Thank you for choosing The Vinyl Outlet!
We went to the office for a price on a vinyl fence. The people were great and they sent a guy to the house and he measured and gave us a price. The price was great and it will be installed in October.
Owner replied
We appreciate your positive feedback. Looking forward to the installation in October!
Jim was very professional and prompt, on time. He answered all our questions, showed a video of installation, showed us a sample of the material. A nice man.
Owner replied
We appreciate your positive feedback about our staff's professionalism and punctuality. We're glad you found the installation demonstration and material sample helpful.
Was recommended to this company from a friend who used them previously and raved. Honestly, my experience was just as seamless. Thank you Chelsea for being so informative and kind to answering all of my questions and ensuring I got what I wanted. Thank you to the installation team who did a terrific job on my new backyard fence!
Owner replied
We appreciate your positive feedback and recognition of our team's efforts. It's great to hear you're satisfied with your new backyard fence! Thank you for choosing The Vinyl Outlet.
Our installers, Matthew and Anthony, did an excellent job building our 64’ fence. They arrived bright and early, as promised, and had the job completed in two hours. They worked well as a team and it almost seemed like they could have completed the job blindfolded. We were very impressed with their professionalism and love the look of our new fence. I’m sure we will enjoy it for many years to come. We highly recommend the Vinyl Outlet.
Steph and Pat S
Owner replied
Thank you for your high recommendation and for praising our installers' professionalism. We're glad you're enjoying your new fence!
Sam Baer visited us to give us an estimate to install new vinyl materials for our deck. We are reusing the foundation. Sam was very professional and courteous. He explained the process, options for payment and the estimated date to begin the work. Very punctual on his arrival and for returning a call when we had additional questions.
Tear down of old deck was one day and the rebuild was on the second day. Solar lights were a nice added touch. It's nice to be able to walk on deck barefoot without burning your feet. Free of annual staining or sealing touch ups. So happy with the service and deck outcome.
Owner replied
Thank you for acknowledging our professionalism and punctuality. We're glad we could clarify your queries effectively.
Mike and his crew did a fantastic job installing our new fence. Our yard is not perfectly flat so many adjustments needed to be made, Mike made sure to review all areas and adjustments with us. In addition, they worked hard to complete the install in one day…even through the rain at times! Thank you!
Owner replied
We appreciate your positive feedback! Our team always strives to ensure quality work, even in challenging conditions. Thank you for choosing us for your fencing needs.
I’m very satisfied with the job Hank and Dave did today. They were very professional and friendly. I had to laugh when Hank said (It’s like playing with Legos, when you were a kid) hahaha
Owner replied
So glad you enjoyed our team's humor and professionalism! We appreciate your positive feedback.
Vinyl outlet did a great job and will love our new fence for many years to come. They were also friendly and communicated thru the whole process. I would highly recommend them to all my family and friends.
Owner replied
We appreciate your positive feedback and recommendation. We're glad you're enjoying your new fence!
They just finished my deck yesterday. I can’t be more happier with work. Every single employees has great work ethic and treats me with respect. They are just amazing people and company. Will always hire them.
Owner replied
We appreciate your positive feedback and recognition of our team's work ethic. Looking forward to serving you again!
Wow! I submitted a request for a free quote and within minutes, I had an email response and then a phone call offering an appointment the same day! Joshua Fletcher was very friendly, outgoing and answered all our questions in a very professional manner. My husband and I were very impressed with his explanation of the pvc product! With the current promo and the military discount, we had no qualms with going forward with signing a contract. We are excited to get our 4 projects going and can't wait to see and use the finished products!
Owner replied
We're glad to hear you found our response time and customer service impressive. We're equally excited to start on your projects and deliver quality results!
Very pleased to meet Chelsea, customer service gal, when she delivered two replacements for solar lights on my beautiful Vinyl Outlet deck. She proceeded to unpack and install and supplied batteries. (Even carried off the packaging). Thank you Chelsea!
Can’t wait for install. Our salesman Anthony was amazing. Talk about an old school good guy, reminded me of my dad. Answered all my questions, was fair. Honestly he is what sealed the deal for us!
Owner replied
We're delighted to hear about your positive experience with our salesman. Your feedback is greatly appreciated!
Anthony was very personal. Worked with my bugget seeing I am on fixed income. I highly recommend asking for him. Don't let them send anyone else. Wasn't as expensive as I thought
Owner replied
We appreciate your recommendation and are glad to hear our services fit within your budget. Your satisfaction is our priority.
They are very professional and answered all our questions. Everyone we dealt with was helpful and friendly.
Owner replied
Our team is committed to delivering professional and friendly service, and we're glad that reflected in your experience. We look forward to your upcoming deck installation!
Josh came out and measured and gave us a quote extremely professional, a gentleman and very knowledgeable. Thank you for your professionalism great employee.
Owner replied
We appreciate your kind words about our staff. Your feedback is valued.
We are so excited to get our new fence from The Vinyl Outlet! Jason Robinson was so great to work with! He was friendly and knowledgeable! We highly recommend and look forward to more projects with The Vinyl Outlet in the near future!
Owner replied
We appreciate your positive feedback and recommendation. Looking forward to your future projects!
I am beyond excited to have my new fence installed. Everyone was so professional. Dan came out to my house and was so helpful. He worked with me throughout the entire process. He actually listened to what I wanted, and made it happen. I plan on working with them again in the future for other projects I have. Don’t wait, call them. You’re going to be so happy you did.
Owner replied
Thank you for your positive feedback. We're glad to hear you're satisfied with your new fence. Looking forward to your future projects.
We had a deck installed a few years ago, but were doing an additional patio around it this summer. Vinyl Outlet didn't hesitate to come out and adjust the stair risers to accommodate this addition. Kurt came on site to inspect and within a few days he was able to fit us in. His flexibility and professionalism was top notch. We were impressed 2 years ago when our deck was installed, but their customer service this past week as really made us so appreciative and happy with our choice to work with Vinyl Outlet.
Owner replied
Thank you for the kind words! Glad we could help! Returning customers like you is what keeps us going!
I didn’t end up being able to start the fence this time around, but I got an awesome quote and my salesman Jason was fantastic explaining everything to me. I will definitely go with vinyl outlet once I have a better credit score.
Owner replied
We appreciate your kind words about our salesman. We look forward to assisting you with your fence project in the future.
We had a fence installed in the winter about 9 years ago. We have had the gate and various posts straightened 2 or three times. 06/16/25 we again needed maintenance. The gate and 4 posts were repositioned. I am very confident that these repairs will last. Walter, the repairman was great. He took his time and really has the fence positioning as good as it's ever been. His response to anything I asked for was, no problem I'll take care of that. Hopefully he will not be needed here again, and can join the Bills as the linebacker he definitely could be.
Josh drove through a torrential downpour from Newark to Parma to fit us into his schedule so we could get our fence installed ASAP for our newly adopted dogs.
Owner replied
We appreciate your feedback and are glad we could assist with your urgent fencing needs. Your satisfaction is our priority.
Had 3 companies come out. Vinyl Outlet was by far the best price and quality and Sam was absolutely awesome. He was the only one that had samples for my fence and railings. Sam made the whole experience great and I appreciate his personality!
Owner replied
We're glad you found our prices and quality superior. It's wonderful to hear that Sam made your experience enjoyable!
The Vinyl Outlet has been a great recommendation. Joshua was very honest and transparent. He was very knowledgeable about the product and he took the time to discuss the components of the cinyl material. The entire process was efficient and quick. I'm excited to get my new fence installed in the coming weeks. I highly recommend The Vinyl Outlet for all of your fencing needs.
Owner replied
We appreciate your positive feedback and recommendation. We're glad you found our service efficient and informative. We look forward to installing your new fence.
Sam B. was absolutely amazing to work with. Explained all the details and various options, walked the property with me, and answered all my questions. Would highly recommend!
Owner replied
We appreciate your positive feedback! It's great to hear you found our service informative and helpful.
Great product, but I was surprised by the lifetime warranty. It doesn't cover damage caused during the use of the fence, such as from a ball or similar objects.
Owner replied
We appreciate your feedback. We'll consider your concerns about our warranty coverage.
Jason Robinson was probably one of the best salesmen I’ve worked with. His honesty was a welcomed delight. No hard sell, just facts. Wonderful personality and seemed extremely
Knowledgeable. What I liked about him and the company was he worked with what I had and didn’t try to sell me anything more. Highly recommend him. The job has not been completed but when it is, I can put another review on the company.
Owner replied
Thank you for recognizing our salesman's honesty and knowledge. We look forward to your feedback post-completion.
I recently had my front porch rehabbed and revitalized by the vinyl Outlet... needless to say they did not disappoint they did an excellent job and I am looking forward to Future projects
Owner replied
We appreciate your positive feedback! Looking forward to your future projects.
Excellent quote, the rep was super friendly and knowledgeable! I can’t wait to get our new fencing in. Definitely 💯 going with the vinyl outlet. Their pricing was totally reasonable
Owner replied
We appreciate your positive feedback! Our team strives to provide knowledgeable and friendly service. Enjoy your new fencing!
From initial call for estimate to install, which took about two months ( I had to delay once so would of been sooner)!everyone I spoke with was friendly and professional. Very responsive with call backs. Kept in contact via the entire job. Arrived prompt if not earlier when scheduled. The installers were awesome. They went over everything before starting the job, then when completed, they walked us through everything again. Very thorough with maintenance on our end, went over warranty.
Respected the property as well did a great clean up when done.
I will say they were my highest estimate, so they are on the pricey side, but you get what you pay for, and we are happy, so. No contractor delays, no supply shortage issues..
Owner replied
Thank you for acknowledging our professionalism and thoroughness. We're glad to hear you found value in our service despite being the highest estimate. Your satisfaction is our priority.
Very professional, knowledgeable and ready to meet your needs.
Owner replied
We appreciate your positive feedback. Our team strives to provide professional and knowledgeable service. We are excited to get your project installed!
Very professional and cleaned up after the job was done. I was explained on how to care for the vinyl and about the warranty. Very happy with the look and added a great balance to the porch. I would highly recommend The Vinyl Outlet!
Owner replied
We appreciate your positive feedback and recommendation. We're glad you're satisfied with our service and your new porch!
Had a great experience with this branch. Hayden was above and beyond helpful. He made some great suggestions for me for installing the fence. Some of the other installers also made some suggestions as well. I highly recommend this company.
Mike Coddington
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear our team was helpful with your fence installation.
The guy Bryan came and looked at my property for a new deck. He educated on how a deck supposed to be build and the codes that need to be applied. He took measurements, showed me different samples, and priced a quote good for 1 year. He was well knowledgeable and very friendly guy!
Owner replied
We appreciate your positive feedback about our staff's expertise and friendliness. We're glad you found the deck consultation informative.
Hayden is a true asset to the Vinyl Outlet company. I had a privacy fence installed two weeks ago. I wasn't happy with one panel placement. Hayden came out personally with his crew to help resolve the situation quickly and promptly. Thank you for such great customer service to ensure customers are happy.
Owner replied
We appreciate your feedback and are glad to hear that our team was able to resolve your issue promptly. Thank you for choosing Vinyl Outlet.
Super easy to work with and the fence came out amazing. From the quote Mike helped make the process smooth and easy. The installation was done in one day and the fence looks amazing with no damage to the yard. Would recommend!
Owner replied
We appreciate your positive feedback and recommendation. Glad to hear the process was smooth and easy for you!
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
I absolutely love how my privacy fence came out. Jay and Max were extremely helpful, assisting me with planning the fence and working out the details. Elliott and his crew were amazing! I can’t believe how quickly both sides of the fence were put up and how skilled and conscientious they were about setting up the fence and making sure everything was perfect. They were all so considerate with any questions I had. I couldn’t be happier with the result and it is well worth the money to have the job done right, with such care and attention to detail. Thank you guys! I just love the fence and the amazing job you did!
B.W.
Owner replied
We're delighted to hear you're pleased with your privacy fence and our team's diligent work. Your satisfaction is our top priority. Thank you for your kind words!
We had our backyard fully fenced in with an aluminum fence. It was a large project, about ½ acre. It looks amazing!! I am so happy with the results! From start to finish, the entire team was kind, courteous and respectful. Our Design Consultant, Sam Baer, was amazing! Very nice, professional and yet down-to-earth and easy to talk to. Very knowledgeable on his craft and was able to design exactly what we wanted! We did have a couple adjustments that were needed on the installation/placement of one side of the fence. We contacted Sam to express our concerns and he arrived at our house in less than two hours to immediately put our minds at ease. Within a couple of days, the installation team returned to make the adjustments! They were so kind and respectful and had the adjustments completed within a couple of hours. I would highly recommend their services and I plan to use them in the near future for additional projects to our home!
Owner replied
We're delighted to hear you're pleased with your new fence and our team's service. We look forward to assisting with your future projects!
Excellent customer service by Jeff Schafer as I have called , sent texts and emails before 8 am and after 5 pm and on weekends and he is the best! Answer all questions, concerns!
#1 Employee of the Year!
Excellent service. Sam Baer, the Design Consultant was courteous, thorough, knowledgeable and kind. Another gentleman came a few days later and looked at the sight, confirmed what was being done and answered any other questions that I had. It was done on a day that I was not home and I had no problem with that. The area was cleaned up and you would never know they were even there. I highly recommend VINYL OUTLET.
I had my deck replaced by Vinyl Outlet about 1.5 years ago and was pleased with the results. They were appropriately on time, completed their anticipated work, and cleaned up well. the materials used are of good quality and expect will last much longer than the wood deck they replaced. I would like to see them respond as quickly when I have had questions after completion.
Owner replied
Sorry for the delay in response, sometimes it takes time to get the question to the right person to ensure you get the correct answer. Let us know if you have any questions!
Excellent experience with Brian when he came to our house to help plan our new deck. Every detail was explained completely and the price was very fair.
Michael, Niasheen, and Chris came out and finishes in one very long day plus one hour. They promised a day and a bit and they met that mark.
The result was a beautiful fence that replaced one the rabbits had eaten over a 20 year period.
From contract to completion was going to be a couple weeks but we requested postponement because of weather.
We chose almond posts/frames with cayenne inserts. Great look. I was worried it would look too “plastic.”
Owner replied
Thank you for appreciating our timely service and the quality of our work. We're glad you're satisfied with your fence's new look.
Jay helped me get the necessary work approvals and the deck was completed ahead of the scheduled completion date. The work was excellent and the small omission I pointed out was immediately corrected. The staff was organized and cleaned up the yard before they left. I definitely would hire them again.
Owner replied
Thank you for your positive feedback. We're glad to hear you're satisfied with our service.
It's a good thing ANTHONY showed up earlier due to a cancellation and spent 2 hour with me. Fortunately I had his cell number because after looking on the towns website I felt that the fence I choose for the front of the house would not meet the 50% visability requirement for fencing along a driveway and wanted to change it. Dispite it being Sunday and his day off he texted me back after sending him a copy ,via text ,of the towns regulations.
We had the pleasure of meeting with Jason Robinson this afternoon to discuss plans for replacing our deck. Jason was so pleasant and easy to work with. He expertly showed us many options available and helped us to decide on design. We wish he could have stayed longer!
Owner replied
We're glad to hear you had a positive experience with our team member. Your feedback on our deck options and design assistance is appreciated.
Jay was super helpful answering questions and Vinyl outlet was able to install our fence quickly during winter. Hank was out today to make sure the poles were at ground level now that the snow has melted. He did a great job, it looked good before but even better now. Super happy we went with Vinyl outlet.
Owner replied
We appreciate your positive feedback! It's great to hear that our team was able to assist you effectively and efficiently.
This evening was our second “big project” encounter with The Vinyl Outlet, and I will say, this is a wonderful company to do business with! We are very excited for our project to be started next week. I personally appreciate transparency, honesty, and being treated with value. I also appreciate guidance with decision-making and not just a company selling you a product so they can make a profit. The Vinyl Outlet will sell you a product that works for your project, and will enhance the appearance of your home, even if it means they are making less money than they potentially could, if they had sold you what you originally thought you wanted. Additionally, I appreciate upfront pricing with no haggling back-and-forth.
Our first project, approximately 18 months ago was a replacement deck and we remain 100% satisfied with The Vinyl Outlet. We have had a couple of minor ripples in the road, and this company has effectively addressed each concern, in a very timely fashion with no problems whatsoever. They stand behind the product and most importantly, they stand behind their word. Their installation team is equally as fantastic. They worked very well together. Each team member was very kind and polite, and they kept the project worksite clean. They behaved better than some professionals I personally know. I highly recommend using The Vinyl Outlet for any of your outside projects. This company does more than fences and decks, so don’t be afraid to ask about other ancillary projects. Again, we are so excited and can’t wait for the work to begin. Thank you Sam for being so kind and helping us make crucial decisions, and thank you Anthony as well for introducing us to The Vinyl Outlet.
Owner replied
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that both of your projects have gone smoothly and that we’ve met your expectations in terms of transparency, honesty, and customer service. It's great to know that our team has been able to guide you in making decisions that truly enhance your home, and we truly appreciate your kind words about our installation crew.
We’re excited to begin your next project with you and are grateful for your trust in us. We always aim to stand behind our work and make sure every customer feels valued and taken care of, and it’s fantastic to hear that you’ve experienced this firsthand.
Thank you again for your glowing recommendation, and a special thanks to Sam and Anthony for helping to make your experience a positive one. We’re looking forward to continuing to work with you and can’t wait for the project to begin!
From the sales team to the installation team my experience has been a smooth transition. Anthony was great when it came to getting us what we were looking for. He explained the process of installing the fence during our meeting and worked with us even on a last minute change up. The installation team was a spectical moment. They were knowledgeable and explained what and how installation was going to be handled. With no issues and a lunch break they hady fence up in no time. 4 1/2 hours. Great experience with Vinyl Outlet. Highly recommend for a fence.
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear that our team was able to provide a smooth and efficient service.
WHAAAAT an AMAZING job these guys did! from the moment I called .. someone responded almost immediately and sent Sam the design Consultant out on a Monday he painted a vision for me .. and knows his stuff!!!! and you can tell he has a passion for his work! They had me up and installed by the following Tuesday! got to chat w each individual crew member all down to earth and hard workers! Tony even came out before install and double checked w me about the plan Sam and I had created to double confirm I’m all set! Tony also was the one to installed the main gate in my driveway! ITSSS A DREAMMM.. custom made! Fair pricing and worth every penny! THANK U ALL FOR BRINGING PEACE AND SECURITY TO MY HOME! God Bless
Owner replied
We're delighted to hear about your positive experience with our team and the custom gate installation. Your satisfaction and peace of mind are our top priorities. Thank you for your kind words!
I talked with Anthony Autrino when he came to my house for an estimate. We talked in great detail on what I wanted for my porch and possible fence for the yard. He explained everything to me, showed me different possibilities and ideas for the projects I want done. He is very friendly, respectful and personable. I appreciate how he treated my home as he would his own. You don't see that too often anymore. 5 .stars
What a fantastic experience we had with Hank and the repair to our gate lock! He was prompt and quickly made the repair so our 105lb German shepherd Xena can be safe inside our yard! Xena personally sends her thanks with a hearty “woof”! Recommend 💯%
Owner replied
Haha love this! We are so glad to help keep your little puppy contained! Tell Xena we said woof woof! 🐕
I had an unfortunate accident to my porch. I immediately call the vinyl outlet spoke to Chelsea and she told me she would come out the next day to look at the damages of which she did. The next day she called and said she can have someone take care of the damages the following day. The next day Tony and Hank show up first thing in the morning. They was kind and explained what they were going to be doing. I told them thanks. They got the job done so fast and professional that means everything to a customer.
Those guys were outstanding. I 💯 percent feel that this company the best that I had the pleasure of doing business with. They stand by their products. They kept there word and for me your word is your bond. Thanks again for your superior team, superior customer service.
Owner replied
What a great review! Glad we can continue to stand by our work!
The Vynil Outlet is a awesome company. They are very professional and have great workers working for them. Their very timely and will satisfy you in every way possible if they can. I recommend them to everyone not just in my city but other cities also. Trust me their great.
Owner replied
Thank you for your glowing review and recommendation. We're delighted to hear about your positive experience.
The crew of 3 or4 men arrived the day after Christmas as the co. Promised ready and willing to work pleasant crew members knew their job . In the Buffalo cold weather and they got the complete job done in one day they cleaned up behind themselves l was totally satisfied with the job and their work performance. Would hire this company again
Owner replied
Thank you for your positive feedback. We're glad our crew met your expectations, even in cold weather. We look forward to working with you again.
Absolute phenomenal experience and very prompt! Jim was excellent with explaining our options. I highly recommend them as a company. We are so excited for our new fence!
Owner replied
We appreciate your positive feedback and recommendation. We're glad you're excited about your new fence!
First class product and process. From initial sales call, to project coordinator visit to final installation - all team members were a pleasure to deal with. Very helpful and informative. Final product looks amazing.
Owner replied
We appreciate your positive feedback. Our team strives to provide excellent service. Thank you for acknowledging their efforts.
Seen an ad on TV and decided to call to get a estimate. And within 2 days, there was a gentleman here named Jim.
he explained everything in great detail. And everything is simply done by them. To install the removal.
the product looks amazing from the pictures. The vinyl fence is definitely the way to go. Such an easy estimate, quick.
he explains everything for you.You have so many options to finance, and it won't hurt your pocket .
The installation will be done in 1 day, estimated 7 hours.
I'm in, sign me up.
Going over the dials with the wife, and looking forward to our new privacy fence.
Thank you "The Vinal Outlet"
Mark.
Owner replied
We appreciate your positive feedback, Mark. We're glad you found our estimate process easy and our financing options flexible. Looking forward to installing your new privacy fence!
“Sam T., their rep came and listened to my thoughts on the project and offered advisement , pictures and actual material samples as we completed the assessment together. I appreciated his ideas and problem solving on financing and startup scheduling.”
Owner replied
Thanks for the 5 stars! Super happy to hear Sam could help with this!
Best experience from start to finish. First, Brian helped us plan our dream fence, and today Chris and his team delivered the most beautiful fence. We are so happy and I would highly recommend the Vinyl Outlet. We appreciate you.
Owner replied
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and are thrilled to hear that you're happy with your new fence. It was a pleasure working with you, and we're grateful for the opportunity to have been part of your project. We hope your new fence brings you both functionality and enjoyment for years to come. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We'd be more than happy to help. Thanks again for your trust in us, and we look forward to serving you again in the future!
Rob and his team were outstanding. There were courteous and professional. Answered all my questions and went over the warranty. They were personable efficient and cleaned up as they went. Highly recommended. Prices are very reasonable. It was and enjoyable experience.
Owner replied
We appreciate your positive feedback and recommendation. We're glad our team could provide you with efficient, professional service.
Just had our fence installed and they did an amazing job, would highly recommend them. Robert and his team installed worth such ease. We will be using them again
Owner replied
Thank you for your recommendation! We're glad you're satisfied with our work.
From salesman Jason, project manager Kirk, the removal crew and install crew Ryan and Cody all were very professional! The results were a great new porch!
Owner replied
We appreciate your positive feedback! Our team strives for professionalism and quality results.
Thank you so much Jim Brennan for your design recommendation for my railings and the installer who did a great job. My railings are absolutely gorgeous and enhance the beauty of the front of my home. Exceeded my expectations.I would highly recommend this company and would hire them again in the future.
Owner replied
We appreciate your positive feedback and recommendation. Delighted to hear you love your new railings!
Robert, Tyler and Max were all very professional, personable and polite. They asked questions to be sure I could get the best utilization of my driveway gates. I took their advice and am very happy I did. Is hard to believe it only took 7 hours from beginning to end. My backyard looks beautiful but most important my dog has room to run and play. I would gladly recommend Vinyl Outlet to anyone looking to fence in their property based on staff, quality and price.
Owner replied
Yes! Our guys are very efficient! With our own in house CNC machines, every project is prepared at our warehouse and assembled on the installation day. Plus our no dig system allows us to install everything in 1 day!
Starting with The Vinyl Outlet salesman Dave and Elliots crew of Orlando Aiden Angel and Elliot all very professional . We are repeat customers for a reason . Elliots crew top notch nice bunch of guys that work hard and work in sync installing our beautiful new fence . The look is perfect .
Owner replied
We appreciate your loyalty and kind words about our team. Thrilled to hear you love your new fence!
As Always I am Very Convinced at the Professionalism Of Your Service People.
I Just want to Mention How Impressed I was with, Chelsey and Jim for the way that they took care of My Service Call.
I want To Publicly Thank Them for the Outstanding way that they handed My Issues, Very Successfully:
Owner replied
Thank you Constantino! It was a pleasure working with you!
The demolition team for The Vinyl Outlet, Orlando, Nolan , Daniel and their supervisor Jeremy did a great job removing our old decking & stairs. They cleaned everything up when they were done. This crew were very respectful.
We are very happy with our new porch! Everyone at the Vinyl Outlet, from salesman to installers, was very pleasant to work with. I especially want to thank Andrew who worked nonstop, all day to complete our project. He did a wonderful job and has great customer service skills! Thank you!
Owner replied
We appreciate your positive feedback! It's great to hear that you're enjoying your new porch.
Great Experience from beginning to end. Initial consultation was with Mike and he was very experienced and knowledgeable. A few weeks later Andrew came to install the new posts and railings.
Owner replied
Thank you for your positive feedback. We're glad our team could assist you effectively.
On July 29th a very hot humid day I had a 6 ft. fence put up in my backyard. Earlier Anthony and Toni showed me samples and answered questions. I found that the crew worked well together. Elliott was a perfection worker who took much pride in his job and worked hard and meticulously despite the high temperature. I was very pleased to see my beautiful back yard,
THANK YOU THE VINYL OUTLET FOR A JOB WELL DONE
Owner replied
We appreciate your positive feedback! Our team always strives for perfection. Thank you for choosing The Vinyl Outlet.
The Salesman Sam was great, the 3?installers, especially Michael were great! Arrived on time and completed tearing out old chain link pool fence with the updated black aluminum fence. The pool is now a showcase with this beautiful fence! We love it!
Vinyl outlet was incredible! I’m a single mom to 2 kids and a puppy and they went above and beyond to help me with the building dept as well as custom making my fence to what I needed/wanted. When my dog squeezed under the gate after it was installed they even came back and adjusted it for me. They did extra things for me that they didn’t have to do and I’d recommend them to everyone! The whole team was dependable, communicative, and did great work!!! 100/10 vinyl outlet.
Owner replied
Thank you for your kind words! We're glad we could assist with your fencing needs and adjustments. Your recommendation means a lot to us.
I just had a fence installed and I couldn’t be happier with the results! Hayden and his apprentice did an amazing job! He was very thorough with explaining to me everything he was doing and asking my opinion on what exactly I wanted. He was extremely professional even when dealing with my not so nice neighbor! I highly recommend!!
Owner replied
Melanie, We hope you enjoy your new fence! Thank you!
I live in Newfane. I contacted Vinyl Outlet and they were here the following day to talk about the fence and railings I wanted. They actually had a mini fence as a sample so you see the whole effect of what you buying. Everyone involved with my project was very friendly and professional from start to finish. I had a problem with a porch railing on how it looked they were here the next day to go over what needed to be corrected and within a few days it was done. I’m extremely happy with everything
Owner replied
Thank you for sharing your positive experience with our team. We're glad to hear you're happy with your fence and railings.
The fellas just finished my fence and I could not be happier. Mikael, Caleb, and Marshal we're very friendly quick and efficient. They make a great team. I highly recommend them!
Owner replied
Thank you for your positive feedback! We're glad our team could impress you.
We had Vinyl Outlet install a new deck. Ralph and Ricky did a fantastic job! We are so pleased and are really looking forward to enjoying it this summer! Thanks so much!
Owner replied
We appreciate your positive feedback! Enjoy your new deck this summer.
Just wanted to say thanks for the repairs to my gate.Hank,the technician who did the work was very efficient,friendly,and above all did a great job. Thank you Hank,,and thank you Vinyl outlet...
.
Owner replied
We appreciate your positive feedback! Hank will be pleased to hear your kind words.
I had a 6’ white vinyl fence installed late last year and I live down in Farmington where there’s a ton of wind and twice we’ve had issues. (PLEASE KEEP READING)
1. The wind blew out the vertical slats between two posts one night. I sent a message to my rep and there were guys out the next morning to correct the issue.
2. One post wiggled too much with the wind and thusly was shifting a portion of the fence back and forth with the wind. I texted my rep on Sunday afternoon and there were guys out to repair the fence Monday afternoon.
While the price tag was hefty, it was one of the best decisions to have these guys install/maintain our fence. I left a review right after it was installed and felt compelled to touch base again to share my “follow-up after purchase experience”.
You can buy with 100% confidence your fence will be handled right the first time and they’ll handle any subsequent issue promptly.
Very impressed and would refer them to anyone and they’ve made a customer for life with me.
Owner replied
Thank you for your detailed feedback and continued trust in our service. We're glad to hear our team was able to promptly address your concerns.
Once again, CHEERS to The Vinyl Outlet. They installed my fence last fall and did an excellent job. Unfortunately, somebody recently damaged the gate. I called customer service and Ralph got back to me right away, and we set up an appointment for two days later. Hank replaced the gate the very next day following our appointment. It looks great. This company does excellent work and has the customer service to match.
Owner replied
Thank you for your kind words! We're glad Ralph and Hank could assist you promptly.
Kirk and install team were upbeat, positive, and overall a pleasure to work with, even in freezing temps and the snow! They did a phenomenal job on my project. They were very knowledgeable of the materials and scope of the project I'd recommend 10/10. Thank you guys!!!
Owner replied
Hi Crystal,
Thank you so much for your positive feedback and for taking the time to post this review. We're thrilled to hear that Kirk and our install team were able to provide you with such a great experience, despite the challenging weather conditions. We appreciate your recommendation and look forward to working with you again in the future.
I had 3 porches completed with railings by Vinyl Outlet. They completed the job to my specifications and was done in the colors I asked for. I love the new look to my house, took it a step up! Staff was knowledgeable , completed the job and clean up with no complaints at all.
PS. You’ll find me on my chair up on one of the porches….
Vinyl Outlet the work crew, from the initial estimates and installation crew were very professional and helpful. We appreciate their knowledge and support. Thank you all!!!!!
The Vinyl Outlet did a wonderful job installing our fence and making sure everything was perfect for us! Thank you to the great team that helped us out every step of the way, we will definitely be using them again in the future!
We got a deck from the Vinyl Outlet and we are so happy that we decided to go with them. Everyone there has been so great to work with and the installers were fantastic. They did such an amazing job. The Vinyl outlet is truly the best around!
Our new deck is absolutely beautiful. We are thrilled with the quality of the material and the way it was assembled. But what really impressed us was the people we have dealt with along the way.
The salesman (Jim Brennan), the three young men, (Dominic, Andy and Steve) who constructed the deck, Ralph who did the measuring and electrical work, everyone has been so pleasant and more than willing to answer any questions we might have had. Everyone came on time and we couldn’t be more pleased.
I have to single out the construction crew as they never stopped working and did an excellent job. We could not get over how efficiently they worked.
A company is only as good as the people that work there and every one we met is a credit to The Vinyl Outlet.
Owner replied
What a great review! Glad our teams were great from start to finish!
Needed a slight repair to our gate and the guys did an amazing job repairing it!! They are so amazing and really take the time to get it perfect. I appreciate them asking me how it is each time and re checking their work. The Vinyl outlet is truly the best vinyl fence company out there!!
Very pleased with the work Robert and Keith did with my fence! Completely transformed my yard and did it very quick and cleaned everything up after they were done. Very professional, would definitely recommend them and vinyl outlet and will be a returning customer!
The Vinyl Outlet did an excellent job from start to finish with our new vinyl fencing! Mike, our salesperson, was super helpful in understanding the process and project costs. The whole thing was set up very quickly and efficiently. The foreman, Robert, came on site with his crew for installation and I was very impressed with his service, quality of their work and how quickly they got it done (we have a MASSIVE backyard and I was secretly convinced it wouldn’t happen in one day and it totally did!). And their customer service team, specifically Jake, has been super supportive with any additional questions/needs I had throughout the process. They really went above and beyond in so many ways and I can’t thank this team enough for a job very well done!
Needed a new part for my grandfather's railing after it broke in a storm, not only did they get me the part but went out same day to replace it themselves for him. Great customer service!
I used the Vinyl Outlet for redoing all of my fences at my house and installing a new driveway gate. They did such an amazing and fast job! They were installed in just a day!
I also had an issue where the previous fence was not on the correct property lines. They actually crossed into my neighbors yard for some reason. They pulled the housing paperwork and made sure that the new fence was on the correct property lines, and I didn't have to do anything! I didn't have to pull files from city hall or anything.
They were very clean and quick with the installation, and didn't make a mess or ruin the yard, leave holes, divets, etc. I have a full garden with no lawn and they did not damage it. They cleaned up after themselves very well, and there were no pieces, parts, etc lying around. They also left me all the leftover vinyl pieces that were left over from install. I didn't need them, but it was nice to have them in case I had to replace anything.
They have lasted very well, and I am extremely happy with the quality and the service. They were also the cheapest after pricing many other fence companies (I was comparing only comparable vinyl fences, no wooden fences). Out of everyone, they were considerably less expensive, and I never felt I was sacrificing quality for the cost.
I highly recommend them for any fences and gates.
Keith and crew did an amazing job on my fence. I would definitely recommend them. They went the extra mile to ensure I was completely happy with everything.
I am very pleased with my fence and gate and the great price from The Vinyl Outlet. Only four stars because an extra visit had to be made because of things that needed altering and fixing which should have been taken care of earlier. A special thanks to Hank who made that extra visit! He not only was professional but kind and considerate of all my concerns. He finished everything! He gets 5 stars!
Hank came and fixed my fence after a tree knocked it down. He was the sweetest person! I highly recommend having him come to help you out. He deserves those 5 stars.
I can't say enough about the excellent customer service provided by The Vinyl Outlet. As a result of hurricane force winds,on January 9th, a section of my vinyl fence came down. I called first thing the following day and within a few hours, a technician was at the house and my fence was whole again!! Not only was I happy but my golden retriever was happy to be able to run freely in the backyard! Thank you so much and I highly recommend Vinyl Outlet!
I would just like to say that the entire team at the Vinyl Outlet is superior. From their sales, installation, customer service and post installation we have had so much success with our fence. We needed to have some additional services done and Jake and Hank handled everything beyond our expectations. Don’t waste another phone call, contact the Vinyl Outlet for your next project and I promise, you will not be disappointed.
John, our salesperson was tremendously helpful and knowledgeable as he helped quote our new vinyl fence. He was communicative and stood behind the premium brand. Hayden and his install team were upbeat, positive, and overall a pleasure to work with, even in freezing temps and the snow! I'd recommend 10/10.
Had our 35 year old front porch replaced by The Vinyl Outlet. From the first visit with Eric, and follow ups with Ralph and finally Justin and his excellent install crew, everyone was so professional and friendly. The staff makes every step of the process seamless and easy with their online contracts thru to payment. Our porch looks amazing. Unfortunately, the install crew was here the only two days it rained in the area so we felt bad for them, but they muscled thru and completed the project in one day. Highly recommend Vinyl Outlet for any fence, decking or porch projects you may be considering.
The service we received from the Vinyl Outlet was nothing short of outstanding!!! I can not say enough good things about the quality, professionalism, customer support and responsiveness! Jake is phenomenal! Hank could not have provided better service in any way!!! In today’s climate it is hard to find a company like this!!! Highly recommend!!!!
Hayden and his team helped install a fence for us recently. The team arrived early, and worked very efficiently! The best thing is my wife loves the privacy this has added. Thank you!
A letter of appreciation has been composed. I am very happy with all aspects of dealing with TheVinyl Outfit.
The team sent out to replace and update my porch were courteous, understanding, and knowledgeable. They worked constantly. They cleaned up the area. They double- checked! The remake is amazing. They did Great work. It's a job well done.
The crew from The Vinyl Outlet did a phenomenal job on my project. They were very knowledgeable of the materials and scope of the project. They completed the project timely and were very courteous. I definitely would recommend The Vinyl Outlet for your outdoor vinyl project!!
Brian’s crew worked quickly and precisely to build our new 12x12 deck as designed. After the job was done, Brian walked us through the key points. The crew cleared our lawn of any debris, and we were able to enjoy or deck right away.
Everything about this transaction has been great. From straight, no-pressure sales contact, through arranging financing, through scheduling on-site work , through work completion everything has gone without a glitch. Work crew under direction of Haydon was on time, thorough, neat and complete. The team was extremely accommodating in providing the little extras requested (care for neighbor's berry bushes on old fence, slight adjustment in placement of fence, setting aside old fence uprights for later re-use in yard, etc.). When they were finished with work yard was restored to original condition leaving no cleanup for owners.
We received several estimates for a new fence and we are so pleased we chose The Vinyl Outlet. Anthony Autrino - Sales, listened to our needs and assisted us in obtaining a timely installation date. The installation crew (Tony, Keith, Alex and Ethan) were professional, polite and thorough. Jay Prentice - Manager, was extremely instrumental in helping us comply with the Town of Clarence regulations. We are grateful for the excellent service and would highly recommend The Vinyl Outlet to anyone interested in installing a new fence!
The Vinyl Outlet just completed the installation of our backyard fences. Extra work was required to remove the overgrowth from the neighbors’ yards, but they did a great job, and the fences were still done in a day! Our yard looks great!
I cant believe how quickly Ralph and Jay put up my fence. Within few hours they really did transform my home! Would highly recommend them to anyone. Was a pleasure to work with them.
The crew from Vinyl Outlet (Ryan,Ricky,Tanner &Brandon) were friendly, professional and efficient. I would recommend them to anyone. Very pleased with their service.
3-4 weeks ago I found myself in need of a single vinyl fence post, and I needed it ASAP. They had one at the Buffalo warehouse, over an hour's drive away, but I could not drive there to get it. Shannon arranged to have it delivered to my house in Webster the next day at no additional cost to me. That blew me away. This morning I realized that I needed another post and cap so I called Shannon again, fully expecting to have to make the drive this time. Shannon called me back and told me that it will arrive at my house today, again at no additional cost. This service is beyond expectations and is so greatly appreciated, especially now-a-days when exceptional service seems to be a thing of the past. Thank you again Shannon!
Shannon went above and beyond in customer service. I was in a bind and needed a vinyl fence post ASAP. Shannon had one delivered from the Buffalo warehouse to my home in Webster free of charge. That's incredible customer service. Thank you again Shannon!!!
The Vinyl Outlet recently installed a new entrance way for the front of our house. It was well built. Plumb, square and level. The fit and finish was superb.
At 5 x 7 feet, it is just big enough for 2 lawn chairs and a small table, while still providing an unobstructed entrance into the house. Quite nice all around.
We are so extremely pleased with our new vinyl privacy fence. Excellent customer service from the initial contact, to the salesman, installers and follow up call from Jake! The install group led by Hayden worked diligently to complete the job in a few hours. The install group was professional, polite, and cleaned up the small amount of debris in our yard when they were done. Highly recommend!
Had our new deck installed today. Absolutely beautiful..Ralph and Julio did an outstanding job and we were extremely satisfied with the results. Thank you!!!! We highly recommend this company.
I was referred to the Vynl Outlet by Jess Innes because I saw her beautiful brochure and the pictures displayed beautiful fences. I subsequently met with Jim.
Jim had exceptional customer service and great communication. He explained the entire process and answered all questions with a smile on his face.
There were a few questions along the way and Jess went above and beyond to get an answer and if she did not have one she referred me to Jay who also delivered amazing customer service.
The crew installed my fence today and I couldn’t have asked for a better product. The crew was on time, hard working and went above in beyond in 90 degree weather. Tony was amazing and again answered all questions with a smile on his face.
Jess Jim and Tony deserve a raise because their customer service is top notch!
I did not catch the gentleman’s name who was installing but he was an Army Veteran like myself so I appreciate The Vynl Outlet not only employing Veterans, but serving them. Thank you for great service!
The gentlemen who replaced my fence were real pro's. Knowledgeable, courteous, quiet and cleaned up after themselves. My neighbors seem to like the new fence as much as I do.
Brandon and his partner did an excellent job on of my ne OuOutlrtrailing. They were on time and cleaned up the entire area before leaving. In addition they made sure that i approved their job and was instructed on how to keep the railing clean and in good condition. Thank you for a job well done! I would highly recommend the Vinyl Outlet!
Hayden, Mike and Lalindo (I think I spelled it wrong.) were very kind and understood. We were replacing an old stockade fence in which we did not want the guys stepping on the neighbors side at all. They were very careful not to step on the neighbors property.
Hayden's Crew was fast, efficient and courteous to us throughout the fence and gate installation.
We look forward to working with and using the company again, in the future, to go all the way around the rest of my property.
Thank you.
Beth Dunch
So glad we chose Vinyl Outlet!! The Crew was amazing, prompt, on time, cleaned up everything, not to mention how amazing the fence looks. THANK YOU Elliot, Terrance, Ethan!
I just wanted to say thank you to the vinyl outlet. From the salesman Anthony, to the guys on the job. Robert and his crew did a great job ( I'm hard to impress) and they impressed me. They cleaned up and did a real good install. I'm very happy with the work. Well worth the money!
We just moved into our home and really needed our porch done. We called every company known to WNY. The prices were waay out our price range. We called Vinyl Outlet to just get a quote. Emery L. (Salesman) very professional! explained every detail regarding the porch. Gave us a price we couldn't let up. Workers came the following week, worked through the pouring rain. my porch looks so beautiful ❤️. Words cannot express how pleased i am with Vinyl. I had a little get together to show my family the house and they couldn't stop talking about the porch. I gave a couple of my family members and neighbors Emery business cards. Thank you!!
From the salesman that clarified what the product was and insistence that both parties were involved in the decision making which made my wife very happy, to the workers who came out they were very professional,very friendly. They knew what they was doing and they included my ideas and input also in the process which turned out to be a wonderful and beautiful addition to our home, and also the interest of the neighbors and other folks which came over they just simply love the look, thank you, vinyl outlet
While I had issues with the salespeople, I went with Vinyl Outlet because they could install much faster than other companies. Their installers were GREAT, they did a great job and kept me informed throughout.
Couldn't ask for a harder working team! They were approachable and answered all my questions. Done in two days.
I wasn't positive how my little space was going to work out, but it's gorgeous and gets all kinds of compliments.
Will definitely reach out again for the back deck
Thanks!
We had porch railings installed and are very impressed with the quality of the materials and the workmanship by Vinyl Outlet. The men who installed it were professional, they cleaned up after, and finished in the time frame quoted. It was a very good value for the price.
We recently had a pool installed and we needed to have part of our fence removed. I called and spoke to Jacob, who in a short timeline made arrangements and had someone come out in a day's notice. He went above and beyond, stayed in contact and overall made the process easy and seamless. The installer Hank was fantastic. Very personable, professional, polite, and very knowledgeable in what he does. I felt 100% confident in his work and would trust him for any future business. I would highly recommend this company to anyone who is looking to have vinyl fencing installed.
The vinyl outlet showed up on time-did a beautiful job, they were very professional and cleaned up after the job was completed-definitely recommend them
We absolutely love our new porch. The three guys from The Vinyl outlet that built our new porch were so professional and answered all our questions.
They did a wonderful job from start to finish!
This is the 2nd project the Vinyl Outlet has done for me. All the guys have been professional and on time. My projects included a: 6ft stockade fence
: a 2nd story deck
All have been of excellent quality and great workmanship.
This company has been great to work with, from start to finish!
C. Dusel
Although the VO is a little higher priced than some other contractors, they are far superior in materials quality and professional installation. From sales and scheduling to install, VO far exceeded my expectations. Sales rep Jim responded to my residence immediately and wrote a contract. Scheduling followed without delay and installation proceeded sooner than expected. The install team did a great job quickly and cleaned up afterwards. I highly recommend thewVO!
The fence was installed in less than a day and the install crew was professional and polite. Their foreman, Tony, was an absolute pro and even when we asked for someone to look at a section we wanted adjusted, he was able to fix it exactly like we wanted.
Would absolutely recommend them for your fence. 5/5 for sure.
Casey Goff
Farmington, NY
They were very professional and did a great job putting in the fencing I wanted for my property... Everyone love the way it looks...I referred 3 people so far...
I can't say enough wonderful things about the workers who installed my new fence. The fence looks amazing, and they were punctual, efficient, skilled, and attentive.
My vinyl outlet installers, Ryan and Brandon, did a remarkable job on building my porch. They worked in the rain and mud and did a great job.
They were very polite, and professional and answered my questions and switched out a couple of rails for me and caulked an area that I requested of them. They cleaned up the area of debris. They told me to be sure and not hesitate to call if I noticed any problems or needed any repairs.
My porch looks beautiful and has a lifetime warranty and my solar lights have a three year warranty. They came on the very first night after only a few hours of sun exposure since the clouds and rain rolled in while Ryan and Brandon worked diligently to get my porch completed. Good job guys!
Thanks ever so much.
My experience with vinyl outlet was a great one, from my salesman to project manager and installers. I highly recommend vinyl outlet and would not hesitate to use them again.
Sharon Glass
The Vinyl Outlet team (salesperson, scheduler, installers) were all exceptional. I was able to get a fence installed a week after signing the contract due to a cancellation by another customer. The installation team worked quickly and efficiently to install 130' of fencing in under 4 hours. Very pleased. Would recommend.
The install team was timely, professional and efficient. They really paid attention to detail making sure everything was level and informed me of the progress and findings along the way. Definitely recommend them!
We have a new Vinyl Two Tier Deck from The Vinyl Outlet in Rochester, NY. The new deck is beautiful and maintenance free. The crew managed by Cody was efficient, professional, and friendly.
As they say pictures are worth a thousand words, please see the pictures of the finished product.
Vinyl Outlook replaced my backyard fence of 25 years. I was very pleased with the quality of the product, and the courteous responsiveness of each person I interacted with. Starting with Emery who made the sales call, Samantha who navigated the scheduling and logistics, to Tony who ran the installation crew. It was more expensive than what I'd planned on, but feel it was well worth the expense. It is definitely an upgrade to what I had before and I'm very with the end result!
I received respect for my property and myself. The person that quoted was knowledgeable and the installers were very good. I would recommend them to friends and family. The fence looks great
Crew worked most of the day in steady rain. The guys did a terrific job and cleaned job site after completion. I had complements from people and naborbors as to the nice job your company did. Thanks again.
Vinyl Outlet did an outstanding job updating our deck! Their crew was professional, dedicated to getting the job done in a timely manner, and did a great job cleaning up afterwards!
Thank you!
Once the initial assessment and estimate were completed, the crew came out, reviewed exactly what they were going to do and made certain we were all on the same page. Any questions or concerns we had during the installation the lead person made sure he explained things to ensure complete understanding and satisfaction were achieved. It was a pleasure interacting with members of The Vinyl Outlet and would recommend them to friends and family.
From the start when they came out for the estimate they were beyond helpful. Emery was the rep who gave the estimate and he even came back later in the evening to get the paperwork done. Very professional and helpful. The installers showed up on time and got the job done quickly. The foreman Terrance was very helpful, communicated any issues that arose and was professional and attentive throughout the whole job. I went into my search for a replacement fence expecting to go with a wood build but am beyond pleased with the decision to go with vinyl. It looks amazing!
We had a privacy fence installed at our property and could not be more pleased. The foreman Terrance, was professional and kind, as well as took special care of our property that neared our fence. The team did an amazing job with haul away and cleaning up after their completion of the services. I would happily recommend the vinyl outlet and their team to any of my friends and family.
Very professional, no hidden costs , they made the process very easy and the installers did clean work explained what they were goin to do and did it . No mess fast and quality work
The workers that Vinyl Fence outlet sent to install my fence were excellent. Terrence and his crew did an excellent job. Terrence kept me in the loop every step of the way from removing my old fence to roping off my property according to the survey and installing the new fence. I also had a gate installed along with the fence. I would recommend vinyl outlet to any, and everyone I will always sing your praises. Great job guys.
I had a nice experience with The Vinyl Outlet. I had a privacy fence installed and the experience was very pleasant. From Mike who came out to give me an estimate to Terrence and Keith who did the installation. Terrence and Keith were great and had my fence up in no time. I really appreciated the professionalism and they cleaned up after themselves. I would recommend The Vinyl Outlet if you are in need of a fence.
Side porch was replaced last fall and this spring we had the front porch replaced. Very satisfied from start to finish. This company does what they are contracted for and all the crews working on both porches were wonderful. Very professional in their work and also respectful to our property and us. Thank you to all.
I was throughly impressed start to finish.
It started with the sales person Mike, who was amazing and explained all, then everything followed suit.
Dom and his crew came and did an amazing job!! My pool deck is beautiful!
And Kim who assisted with odds and ends then Jake who followed up.
I am so pleased and impressed with all. Price is reasonable and I would highly recommend to all family, friends and strangers.
Thank You!!
Just had my wraparound porch done and it looks absolutely amazing. Jim Brennan was great to work with and we got our job done quickly as promised. They took care of everything including our town permits. Could not have had a better installation team. Ralph and his crew of 5 were outstanding - hardworking, professional, courteous and paid attention to all the details. As part of the installation, they replaced 11 support posts and made sure that they integrated with the porch fascia and soffit from my old concrete porch. You'd never know that there was an old concrete porch there before. The jobsite was cleaned up thoroughly at the end of the day - couldn't tell that it was a big construction site that morning. Everything was first class and we are very happy with the Vinyl Outlet!
Henry was very kind and professional. He went above and beyond to ensure the fence was in perfect condition before he left. He made sure that we were 100% satisfied with the job. Henry is definitely an asset to your company. It is hard to find hard working and reliable individuals. We are completely satisfied with his service.
Beautiful outdoor living space! Jay, Jeremy, Ralph, Hank and everyone involved from demo to installation was easy to work with and addressed all of our many concerns. Accommodating and highly responsive.
We would definitely request the same team for any future projects. We couldn't be happier with our beautifully finished deck!
I got a deck installed by this company and it has been fantastic. So good that I decided to also get a fence from them. Jake came out and did an estimate for us and he was fantastic. Extremely friendly and knowledgeable. I love this company and I highly highly recommend them. Trust the best!
Let's start with my sales person Anthony! He was amazing and he really made sure I was taken care of. I invited him in and as he sat at my dining room table he gave me so many compliments on my table decor and we just chatted about any and everything lol Anthony when I have my next event you definitely have and invitation. The crew that came was on time very professional and if there were any issues as I am a bit OCD lol they sent someone out to make adjustments. And Jake the coustomer service manager was awesome as well he called me and checked with me to make sure I was happy with the product and the workres and That just made me feel good thatba company actually takes pride in their product and how its employees. So I will definitely be contacting Anthony so that I can het my pourch steps done . Thank you .
Dr. Angelina Luchey
We called Vinyl Outlet to build a deck for our home on March 10 and two weeks later our new deck was completed in one day. The weather was not the best on the day of the install and the foreman Ralph and his crew were professional, polite and kept the work site clean. Vinyl Outlet worked with us to design the deck according to our needs.
Terrance and his crew did an amazing job. They were respectful and very keen on making sure that they not only did a good job but that my wife and I were involved with all of the decisions. Could not recommend them more.
Ethan and his crew were excellent, and the job was just beautiful as they did. Yes, the cost is expensive, but the quality is impressive; my wife and I highly recommend it.
Updated review: The Vinyl Outlet continues to excel at what they do. After some recent wind damage, Alex and the office staff at the Cheektowaga office just continued to impress. Within minutes I had replacement parts for an extremely reasonable price. I will always be thankful for the work completed at my home and quality of your product. Our fence receives endless compliments and it adds incredible value (especially with my recent tax assessment) to our home. I would not want to work with anyone else in the area.
Can't say enough good things about them! Had a deck estimate that turned into and deck AND fence. After both installations, someone called to see how the job went, which is so great. We had a few small issues with the fence after installation and they were super easy to get ahold of and actually come back to fix the work!
I'm so happy we choose the Vinyl Outlet. The crew that came out with the foreman Terrance were on time and professional. The installation required removal of an existing chainlink fence. That wasn't easy but the gentleman persistence he was able to remove it and take it away. The other workers then set up for the fence installation. It was raining hard at times but they never stopped. This crew was a 10+. Towards the end 2 members were replaced by 2 other workers who had that same work integrity. I'm very happy with this crew.
I'm also in contact with customer service manager Jake who is helping me set up the power washing at no charge because of the rain.
Jake is part of a great team at the Vinyl Outlet.
Jake returns calls and wants customer satisfaction.
I can say I'm very happy with our vinyl fence. A great crew and Terrance as the foreman was a pleasure to meet and deal with
Mark D
We had our fence installed over 10 years ago and it is holding up extremely well. The color has not changed or faded and I only just now had an issue with a fence post cap. A sales or service technician came to my house within half an hour and assisted me. I only wish other companies were that responsive.
I had a fence installed years ago and I recently had my back deck completed..they are the best in the area by far. Quick and the workers they send out are fast, effiecent, and polite. Always recommend
Ryan and his crew did a great job installing a new small porch on the side of our house! They cleaned up great and our side house looks so great now! They even finished the job earlier than expected! Attached are before & after pics!
I contacted Vinyl Outlet to work on my second story deck. From start to finish was a great experience. Everyone that I worked with was very professional and explained the process thoroughly. Anthony was my salesperson. He determined to make sure that I was going to be happy with the layout and colors of the new deck. Ralph was in charge of the install. The crew was here on time, and they were all very friendly. I have 3 dogs and Ralph and his crew made sure that I had steps installed on day one of installation so that my dogs could get down to the back yard easily. Day two was a snowstorm and the crew worked diligently to finish the job. I cannot thank them enough for transforming my deck into something so beautiful. I look forward to spending time on it this summer!
Elliott and his team came over to install a gate into my that pre installed fence. They were on time, friendly, and efficient. They also noticed an adjustment to my fence that needed to be made and corrected the issue. I would definitely recommend requesting this team if I was looking at getting a fence installed.
John installed 2 vinyl railings to our back porch and stairs. He arrived on time, was very cordial in telling us what he was going to do, went about his work professionally in the cold weather installing safety for our grandkids to be able to use the back steps. When he was done, he made us aware of the warranty. He cleaned up the area very well and went on his way. The workmanship is terrific and we appreciate the design and new look to our home. We would recommend The Vinyl Outlet, and specifically John!
Great company to work with from start to finish. Very responsive to phone calls and questions. The staff that came to install our fence were very professional, did a great job and worked efficiently. Tony was the foreman on this job and made sure we were happy with the job before he left. I would highly recommend and will use tis company in the future should I have the need.
Everyone from the sales team, Anthony and Vickie to the fence installers Josh, Keith and Paton, and the porch team, lead by Dominic, were professional, knowledgeable and polite. They would take the time to answer my questions and explain their process. The finished product met and exceeded my expectations. I would recommend The Vinyl Outlet to my family and friends, without hesitation. Thank you!
Making the big decision to have a new porch constructed to add more safety, ease, and style to my home was intimidating for me. Being a retiree living on a fixed income was part of my concern. The salesman from the Vinyl Outlet really assisted me in making this dream come true. He designed the porch of my dreams and provided me with a very manageable payment plan. It was a win, win situation! Whenever I have a concern, problem, or repair, a simple call to the Customer Service Department there resolves my issue in a courteous and timely manner. I look forward to a long and positive relationship with this fine Customer friendly company!
Thank you,
Ms. Donna Wilson
Buffalo, New York
Tony and his team were fantastic. They showed up first thing in the a.m. and were finished before lunch. We had an an old wood fence removed and a new white vinyl fence installed. It looks amazing. Tony walked me through the warranty, how to properly care for the fence, as well as personally showed me the work they did before leaving. I am very pleased with my decision to go with vinyl outlet.
Tony & helper did a super job. They were on time and finished with good workmanship. I especially liked Tony's attitude about getting it right the first time
They were all quick, wonderful and efficient. Ryan and his crew went over and above by coming back later that day to finish a detail. They cleaned up after themselves and were all pleasant and unobtrusive We love our deck front porch!
Ryan and his crew worked under difficult conditions and maintained the utmost professional and courteous behavior. The weather was less then co-operative but the job was completed. My neighbors are very complimentary about the improvement. I have expressed my satisfaction to friends and have recommended Vinyl Outlet to all of them.
They say "you get what you pay for" and it's true. I had been advised The Vinyl Outlet was expensive. Not sure about that but Elliott and his crew were awesome from tear down to clean up, these guys have a " no nonsense" work ethic and I couldn't be happier with the results. Highly recommended!
Tony, Kieth, and Payton worked like dogs shoveling a path along our property line right after the blizzard came through and did an amazing job installing our new fence! They were professional and shockingly quick considering they moved about 3' of snow in some spots. I would absolutely recommend the Vinyl Outlet for a great fence at a great price
We had a fence installed over a year ago. The team that came to install was very knowledgeable and professional. They were efficient and got the job done in a timely manner.
The fence still looks brand new and we will definitely be repeat customers and recommend to anyone looking for a fence install.
We had an issue with the gate lock and Ryan went above and beyond to help us with the problem the same day I called about it!! Can't thank him enough for his help and expertise! He saved the day!!
This has to be one of my best investments. Quality work, on time, cleaned up their work, wouldn't even know that they were there. And now I needed a little extra done, they came out and I didn't even know. Perfect work, perfect price. If anyone needs a privacy fence, I strongly recommend vinyl outlet
Tony, Elliot, Keith, and Peyton were awesome and did an amazing job. The fence is of superior quality and the installation was great! Very happy with my decision to go with Vinyl Outlet. Thank you!
Installers were courtesy, professional and extremely informative. They worked hard in the hard rain to install my fence quickly and efficiently. They answered any questions I asked and were very respectful.
We had a rear deck and front porch rails replaced by Vinyl Outlet. The crew that we had, Ryan, Justin and Hank, were wonderful. They worked all day in very cold weather. The job when finished was beautiful. We are so thankful that we had this crew. The vice president of the company even came out to make sure all went well. Great company 👌
It was easy from beginning to end. Came out for quote thought was great pricing and they were able to install in less than a week. Installed within a few hours and couldn't be happier with the outcome.
We called the vinyl outlet to set up a consultation for a privacy fence. I can’t recall who I talked to on the phone but they were so nice, easy to talk and professional. I set up a time for someone to come out. Jim came on a Tuesday. He was so beyond helpful!!! He did not seem like the type of guy that just wanted you to spend money. He was thorough and was able to help us decide on the right plan for our fence. Once we got a plan, he immediately got on the phone with his planner to find a day that worked best. The first day available was only two days away!! Couldn’t have worked out better. Thursday came along. Tony and his team showed up around 8:30am, right on time. We walked the plan and I felt very confident with who was working on our fencing. Only about 4-5 short hours later, they were finished! Tony & Keith went over the fine details with me and made sure I was all set before heading out. They were both so kind and chatted a bit- they weren’t trying to rush out once the job was completed. I couldn’t be more pleased with the outcome. Our dogs are absolutely thrilled to have their own yard and freedom! From start to finish- this company made the process so easy. We will absolutely be a returning customer and recommending this company to all. GO BILLS!
Elliot and his crew were great. They finished the job quickly and it looks great. They took the time to go over everything with me before they started. I would recommend this company to anyone. Very professional crew.
I had a wonderful experience with the Vinyl Outlet. I had an estimate on a Monday and they were out on Thursday for installation. The installation team lead by Tony was excellent. They were very professional and made sure we were all on the same page before I left for work. The fence looks wonderful and I can’t wait for my puppy and I to use my backyard to the fullest this summer!
I contacted the Vinyl Outlet and they were out to complete the estimate in the same week and made accommodations for our busy schedules. Anthony came to our home on time, talked a good game and sold me to the point I didn’t seek the second opinion I had scheduled. The next week my fence was installed, the crew arrived at 8 am and finished the install by 1pm, came back two days later and installed my gate! Only hiccups I had were with the communication. I took a morning off of work to be home as I was asked to be and received a call the morning of at 8:38 am from Vicky letting me know my install would have to be delayed one day. Second, if your going to come back out to take pictures of the work, a courtesy call would have been nice, instead of a notification on my phone that someone was in by backyard :)
Otherwise, I am over the moon and in strong like with my gorgeous fence and the color! The install crew and the Anthony did their jobs to the best of their ability. Was the fence expensive? Yes! The quality of the work and install by hand was worth every penny! And shout out to the young man who installed my gate and noticed I had a small dog and made sure the gate was a height that my Stormy couldn’t crawl underneath 🤗
Wonderful experience from the gentleman who came and measured, to Vicky who did the follow up, to the crew who installed the deck. The deck is perfect…exactly what we envisioned.
The installation people did a great job. The two people that serviced our account did a horrid job until Angelo came to our home and got our job order started.
Crew came 10 min before stated time. They started work immediately. They worked continues throughout the day.
They cleaned up very well. The crew worked as a team. Crew was very courteous. Colors of the deck match the house perfectly!
Tony and Orlando installed 150ft of vinyl fencing in our backyard earlier this year and did a phenomenal job. They were in and out in one day, clean, attentive and overall very professional. I thought it would make our yard feel smaller but it was the opposite! Would absolutely use vinyl outlet again and would request Tony and Orlando for installation!
We recently moved from WA state to NY. With a four legged furry friend In the family, we needed a fence. We first heard about THE VINYL OUTLET, INC. on the television. We were a bit dubious about buying out of town. We try (whenever possible) to shop and buy local. The crew, consisting of three (3) men, lead being Elliott Roman, and two(2) crew members Matt Brown, and Carl Day. Upon their arrival I took Elliott for a walk around the property, to show him what and where the fence was to go. The two other men proceeded to unload the equipment and parts needed to assemble the fence.
Within 1 hr. 45 mi . All the posts were in and ready for the fence to be assembled. End of day one(1).
Upon arrival on day two, crew leader Elliott had a new assistant with him, Henry Primm. Again I took Elliott on a walk around to be sure we were on the same page for placement of the fence. Due to prior medical appointment we had to leave, and returned approximately 3 hours later only to find that they had finished and departed and headed for the shop in Buffalo, NY.
As for the Quality and Value, OUTSTANDING. The Professionalism of the men was tremendous and Responsivness to our wants and needs was fantastic. To the crew and this company, we give a 5 star rating, If there were a 10 star rating available, we would give that.. If anyone were to ask us, we would HIGHLY RECOMMEND this company (THE VINYL FENCE CO., INC.) We thank you, the company for a quality product, and the crews for their hard work and dedication to getting the job done RIGHT.
Easy to get an appointment. Great price. Tony's crew did a great job.. Finished in a timely manner and completely cleaned up after themselves. The fence looks great.
I received a few estimates to install a new vinyl fence and haul away my old wood fence. Jim from the Vinyl Outlet came and really put my mind at. He was very personable and knowledgeable of the type of fence they would install and he really was the reason why I chose to go with the Vinyl Outlet even though their estimate was a little higher than other companies. He explained to me the difference in quality that the Vinyl Outlet has to offer from the material to the way they do the install. The fence came out great and was definitely worth it!
This group of gentlemen were on time and professional beyond words. And there work was impeccable. I recommend them to anyone. My deck is beautiful and every one in my neighborhood is giving me compliments.
I was very pleased at the professionalism of the crew and the care they took in the installation. The deck is gorgeous and have received many compliments on it.
Tyler and Brian (installers) did a great job, and I'm extremely pleased with the results. Is Vinyl Outlet the cheapest? No. That's ok.
However, the customer service is terrific and quality of the finished work speaks for itself. I'd recommend them in a heartbeat.
The curb appeal of my house is vastly improved, too. The installers didn't leave a mess, and they were polite, courteous, and respectful of my property, as well.
Went with The Vinyl Outlet for my new fence and they did wonderful! Employee's we're great and quick! They did a fabulous job and the fence looks amazing. It's easy to take care of as well!
Got a new 6ft all white vinyl fence to surround my yard. The installers Richard and T were great with working with my survey and keeping me up to date on everything they were doing. They removed a fence on one side of my yard with ease (at least they make it look easy). Only took one day to complete! My kids and dogs now have a safe place to play. Couldnt be happier.
We put a privacy fence around our patio and a new set of stairs, we are very pleased with the Vinyl Outlet, glad we went with this company the quality, professionalism, friendly, and great customer service, are just the best , they are willing to do anything to satisfy their customers , Love our fence and the privacy it gives us, and of course the stairs are just beautiful!!! I would definitely recommend them and we would use them again in the future.
They were detailed and very customer oriented during the entire process from estimate, installation, and follow up maintenance. There are a lot of options out there and do your research, but there is a reason these guys pop up first and often.
i had vinyl outlet replace my fence. came out great, easy to work with start to finish and everyone was very helpful whenever i had questions. the installers were polite and worked hard non stop until they were done.
We were totally blown away by the professionalism of our installation team! Tyler and Elliott were fantastic - hard working, courteous, polite, neat, organized, and are a credit to their company! Of course, the product is phenomenal - but it is ALWAYS the people of the company that make (or break) the reputation. And of COURSE, Anthony (our salesperson) was a joy to work with - it is so comforting to know that professionalism is still a thing with companies like Vinyl Outlet. I just can't recommend these folks enough - you WON'T be disappointed...!
Robert and his crew did a excellent job on my new fence. They were fast, courteous, and professional. I have gotten a lot of compliments on my fence. Highly recommend Vinyl Outlet.
Tony and Brad did a Awesome job. They were very polite, very professional and I couldn't be happier with the fence. My dog has a yard to run in now. I recommend The Vinyl Outlet and especially Tony and Brad.
I had 4 decks built. This company was fantastic. The crew was amazing. They even worked through some rain. All of the guys were courteous and helpful. They kept me updated on the progress through out the entire project. Each day they cleaned up the yard and their tools. I would highly recommend this company and especially this crew. Thank you !
The three guys that showed up to my house was very professional very respectful and worked extremely hard to get the job done. I was so happy with what they did I bought them lunch. I just want to say thank you for the hard work on a unbearably hot day.
From Johnson family thank you
Job was done perfectly ! After a harsh winter some bottom trim plates were broken. I went to the outlet and they were extremely kind and helpfull. Took care of me by hooking me up with new ones. Excellent customer service!
My initial visit was with Emery. He was kind, provided an estimate, and answered all my questions. Being disabled due to a severe head injury...stress is not my friend! Emery went out of his way to be very flexible and responsive regarding appointments and follow up visits for the contract. On installation day, Tony was skilled, attentive to my concerns, and yet stayed cheerful while working at the end of a hot day. I have an uneven garden area where I wanted the fence to be as high as possible at the elevated end, while staying level over the 75'+ distance. He pushed the "system" and it is perfect! Very pleased and stress free!! 👍😁
The best in the Buffalo,I know the quality of the work,they put a 6 foot fence in my back yard with that being said I have a wind every year that rip the sidings off the back of my house. That fence have stood the best wind that Buffalo had.you get what you pay for because you get a cheaper price your going to pay in the long run!!!!!!
Absolutely loved working with the vinyl outlet! They were the easiest contractor I have used in a long time, and everything was built exactly to my specifications. Deck came out absolutely amazing!! The guys came and did everything without a hitch. Super happy customer - definitely recommend!!
Super happy with our new deck from Vinyl outlets. Installation was incredibly fast including the tear down of our old deck and installation of new vinyl deck completed in 2 days. The staff was very helpful and easily able to our accommodate our last minute dimension changes.
Deck construction is extremely sturdy, quality materials and overall beautiful to look at!
From beginning to end I have had nothing but amazing customer service from vinyl outlet. The sales staff was great, listened to everything we wanted and needed. installers were amazing fast and efficient. I recently had the luxury of working with Angelo as we needed to make our gate opening bigger and as an added request we asked for the gate to be taken down for us to have a pool installed. Angelo said not a problem we will do it! I had the fence taken down and put back up in a day and as luck would have it my gate was done being fabricated and could be out right up! They were so accommodating and really focused on customer service and making sure we got what we wanted! Would work with them again in a second!
This is the second time we have used vinyl outlet and have been thrilled each time. Our recent deck installation was clean, professional and beautiful done. Can't recommend this company and their employees.
Had a wood fence removed and a vinyl fence installed. Work crew of 2 we're excellent, making sure I was informed every step of the way to ensure everything was satisfactory. Work was done quickly and efficiently. They were also able to schedule the install shortly after the estimate which was ideal.
I would recommend vinyl outlet for any work. They were very professional. From the start!! They told me they would start 1 week from the day I signed and that they would finish in a day. I had a little skepticism because a lot of work was needed to be done!! But they got to my house 8:00 am and worked up till 6 (that’s when it poured rain) they stopped came back early the next day and 1hour later they were done. And the workers were great. Very hard workers. And the job site was cleaned up with no mess left!! And best of all my porch looks great!!!
They were on time. Orlando and Tyler did a great job removing our old chain link fence that was buried in the a lot of mud. Great job w installation of our new vinyl fence. It looks stunning. And I love the fact that the gates are now locked. I feel so much more secure. And I know that I won't have to worry that our dog won't be able to get under the fence. These poor guys worked their rears off straight from 9am to 7pm. Thank you!! So happy!! Highly recommended it
This business was very easy to work with. Calls were answered promptly and questions thoroughly. The installers were polite and professional. There was an unexpected issue, and the company took care of it before I even knew about it. I would unreservedly recommend them.
You can get a fence just about anywhere these days, but Customer Service has a lot to be desired these days. That's why I really wanted to leave this review. It was so refreshing to see a company take such care from an on -time estimate appointment, to timely installation ,to a follow up call after installation . The fence is beautiful and I would 100% refer anyone to the Vinyl Outlet.
Tyler and Austin installed a privacy fence for me and I was very happy. They informed me what they were doing through the entire process and were extremely polite and respectful. Well done boys! I'll hire vinyl outlet again.
Start to finish in 7 days!
I am ecstatic with the work that was done.
The entire crew at The Vinyl Outlet wonderful! I had the best installers; Robert and Orlando. They were punctual, hard working, personable,
communicated well and did an excellent job. Any concerns that I had were heard and accounted for. Wish I would have called for a fence sooner.
My gate wouldn’t close because of the winter expansion so Jake came right out and fixed it. He was professional, let me know he was there and let me know when it was done. I’m very happy!
We are on the very fringe of their service area, they came to plan and finalize plans. The representatives were very easy to work with, everything they explained to us happened as they said and on time.
Tear off was done within a week and was done very systematically and cleaned up completely before they left.
Construction crew was here on time and ready to work (temp was 18 degrees). They worked the entire time, work was amazing. Work was done like a well oiled machine. Their professionalism was wonderful, each man knew his job and did it super well! Upon completion all was cleaned up and left as they found it.
Deck is beautiful and very well constructed. We are so pleased with the planning and work.
Super company!
I called this company about three weeks ago looking for an estimate. I waited maybe two weeks for the estimate itself. The sales representative that came out was knowledgeable, experienced, and willing to do what he could to work with my family. He was empathetic to our situation as we'd previously been scammed out of a lot of money from a contractor that never came to do the work. He helped us by discounting the labor itself. He took the time to review options, address our questions, and he ensured we were comfortable with everything. He probably asked three times before leaving if we had any questions or concerns. This company knew we couldn't afford to put a lot down considering what the prior contractor did. They offered us financing for five years and we were able to use our credit card. This was important for us considering we didn't have a lot we could put down. The salesman had his finance representative come out that night to meet in person. She went over final paperwork details with us. She was down to earth and treated us so kindly. She even gave us her phone number so we could follow up if we ever had another question. Now for the best part. Friday we signed the papers and on Monday they came and built both our front and back decks. The work itself was beautiful. It was exactly what we agreed on and discussed. The workers were kind, very efficient, and courteous. Before leaving they reviewed how to clean our deck. They let us know the vinyl was guaranteed lifetime and the work was guaranteed for five years. My previous deck was about to fall apart and this company made it happen for us.
The Vinyl outlet did an impressive job especially taking in consideration the cold weather factor. I couldn't have been more pleased with Tony and his crew. They were kind, curtious and most of all very professional. I was sceptical at first with getting a quote from Vinyl outlet but to my surprise I was very impressed with the price I was quoted. Since it was well within my budget I couldn't possibly say no to having such a beautiful fence installed at my new home. Thanks again for a great experience and for doing a great job!
Perfect service- Incredibly responsive and prompt every time I call them- from installation to addressing damage. I cannot recommend enough! Worth every penny as an investment to your property.
We had a Custom Vinyl Deck built at our LakeHouse on Chautauqua Lake. The Quality and Craftsmanship provided by The Vinyl Outlet was Excellent and Exceptional!
Justin who was the Crew leader on site was professional, respectful and sincere. He explained every step of the construction process and patiently answered all of our questions.
I could not be more impressed by Justin and The Vinyl Outlet!
I would highly recommend and endorse for you future project needs.
👍
We had Vinyl Outlet give us an estimate to replace a large deck on the back of our house that would match the front porch they installed a year earlier. Our old wood deck was replaced 4 days later. They were extremely fast and professional The deck is gorgeous. Thanks to our sales rep, Anthony for pulling it all together.
I was very impressed with Dave who addressed all my questions and concerns about my purchase. The installation crew did an AWESOME job from start to finish, and were extremely knowledgeable and professional. I love my new vinyl fence and I highly recommend The Vinyl Outlet.
The Vinyl fence was put up in a timely manner. The 2 installers were very courteous, they called me when they were heading to the job and informed me on all aspects of the installation. I was very pleased with their work and would highly recommend those installers and Vinyl Outlet.
I had 2 items completed from them. I had a beautiful custom vinyl fence put in with a 10ft gate across my driveway. I'm very happy with that. I have 6ft of privacy fencing and 4ft of fencing that transitions down one side towards the gate going across my driveway. I have beautiful solar lights across my gate beautiful black bars across the top of the gate. My fence is a crisp white and the gate is white with black details and locks. My front porch was done in grey and white to match my house. I got choice of design, color and railings. I chose spindles that have the older home charm but still looking classy and new. All the people who worked on my 2 projects made me and my husband very happy. We went with the financing option which is great for those on a budget but without feeling like something like this is out of reach. I want to thank everyone that worked on my fencing and front porch and helped us enhance the charm of our home. I want to let people know that once my 2 projects are completely paid off we will be getting them again to install a deck in the yard. Can't wait for warmer weather when we can be outside to really enjoy it. Vinyl Outlet on Broadway Ave in Cheektowaga NY 14227 thank you for making us very happy customers.
A job well done!
The Vinyl outlet, came out and installed a new porch and fence for my parents house. The installers; Justin, Talon, and Ralph, did an amazing job! The new porch looks amazing and adds so much value to their home!! I highly recommend using the Vinyl outlet for all your home projects! The Vinyl outlet truly does, transform your home!
Had a Great Experience with the whole team from sales to customer service! Fast communication and able to answer any and all questions. Will definitely use for future projects.
We had Vinyl Outlet come and replace the deck over our garage. There were quite a few issues initially, but once we contacted them, Vicky was extremely helpful and made sure the job was corrected up to their standards and our expectations. What we have now is a beautiful back deck where, as soon as the snow melts, we will have many of our family dinners. This is now the third job that we have hired Vinyl Outlet for, and everything they have done is fantastic. I very strongly recommend them.
Rob and Shawn did a great job on our fence, working all day, on a cold day with light snow. They explained the process prior to starting, ensured the location of the fence lines & gate placements with us, and wrapped up how the gates worked and answering our questions. The fence looks great and we're thankful they were able to get it done this late in the season. Thank you!
Vinyl Outlet was timely in providing me a quote and the fence was installed in less than a week. The installation team and the sales guy were very professional. The fence looks good and my dog can’t escape
They replaced my old, poor excuse of a front deck/porch and made it beautiful! We can't wait to buy furniture so we can enjoy it come spring/summertime!
We had a wonderful experience working with The Vinyl Outlet. Brandon did a wonderful job explaining all of our options and Tony, Mikey, and the rest of the crew did a fantastic job with the install. Everyone involved was friendly and professional and we couldn't be happier with the result.
Just wanted to shout out Brian and Dominic from The Vinyl Outlet for installing my front porch. Brian is the greatest asset this company could have. Im a lil fussy when it comes to getting things right, and Brian was very professional, answered all of my questions and concerns. Even cleaned up the mess that the guys who installed my fence, made. Superior service from these 2 gentlemen. Kind, courteous, and deserves a huge pat on the back, from their company. Thanks a million, guys. Job well done.
Had vinyl railings installed on my front porch. They included 2 solar caps @ the steps which are absolutely awesome. They illuminate my entire porch, which is 12' x 20', & half way down the sidewalk. The installers were on time, friendly & professional. Would recommend Vinyl Outlet for sure!
Very good experience with vinyl outlet. They installed deck and fence. Very easy and responsive to work with. I had to have them come out different times. Once was to add to the fence and make yard bigger. Vicki, Angelo (customer service rep.), and Jake (customer service tech). All were great to deal with and very knowledgeable. Their installation crews were great also. Did a great job. Would recommend them without problems.
Thanks guys !
Deck turned out beautifully. John, the foreman and his crew were very professional. Answered all my questions. Clean up was great.Also done in a very timely manner.
Love my new fence and gates. Looks amazing and the intallers were so fast and and hard working.I was a great experience from sales to installation. Highly recommend this company.
I had measurement miscommunication at the start of the job.. Austin called the office immediately to get it straightened out. He and his crew were very professional and worked in the rain to get the job finished. They made sure I was happy and left the site clean.
Have had several projects completed by the Vinyl Outlet and am very satisfied with their work. Everyone from the salespeople, the office staff, and the construction professionals was very efficient and competent. Thank you all for a job well done!
I recently purchased materials from the design center that were needed for a patio project. From helping with my design to material choices, it was by far the easiest process I could have imagined. The staff assisting were so helpful, the effort they gave was above and beyond expectations that I couldn't have gotten anywhere else. Phone calls were returned the same business day, choices were better than the competitors, and they even delivered it to my house! I love the color, the finished product and cant wait for company to come to show it off. I'm looking forward to future projects now that I know how great this process has been.
If you are looking for a deck company, I strongly advise you to call The Vinyl Outlet. From the very beginning, Jim and Vicky were very easy to work with. They were extremely knowledgeable and were able to start my new deck within 2 weeks. My old deck was a complete tear down as Jeremy, Brandon and Matt did an amazing job through the extensive heat to complete the demo and install 9 new footers. The very next day John, Justin and Wilson exceeded our expectations with the installation of our new vinyl deck. Both of the crews were extremely hard working, talented and very friendly. Once both crews were done, they cleaned up so well, you never knew they were here. Again, I strongly recommend The Vinyl Outlet for your next project!!
Vinyl Outlet did my work on the day they said they would. I had a 6ft fence, 110ft of fence distance installed. Brown panels with beige trim and posts. LOVE IT. Very professional workers. Jay, the foreman, great, friendly, knowledgeable, and clear about what was happening from start to finish.
I was a bit nervous as this was a big purchase, started with Jim our sales person he could not be more down to earth and accommodating, followed by Vicky, she answered our questions promptly and was very honest about time and schedule and last but not least Elliott and his crew he showed up in rain early ready to handle more than .20 acre of removal and installation of new fence. Him and his crew took rain and then unbelievable heat and finished our beautiful fence before 4pm cleaned up before leaving. Would recommend Vinyl Outlet to anyone, we were very blessed.
The Vinyl Outlet installed a new deck and small privacy fence. Each crew lead by Ralph and Jay were amazing. They arrived on time, worked quickly, safely and accurately and worked with me to make sure everything was done as needed. The work crews were respectful onsite and were pleasant to have around the house and the kids. They did each job in 1 day, working extras to finish. The date they schedule my install was the date it was done. I couldn't be happier with the sales and install process. The site was cleaned up afterwards and left in great shape. I am super happy with my new vinyl deck and small privacy fence. The colors matched what I expected and the high quality railings and balusters look and are high end. The deck boards and skirting are absolutely awesome.
I had 2 decks that The Vinyl Outlet replaced . Everything from the estimate, scheduling and installation was completed in a professional and timely manner. John was the lead installer he introduced himself and the team. John explained what the process was and made me feel at ease to ask questions or concerns. The whole crew arrived at 8:30 and work non stop until late evening till both decks were completed. Both decks look incredible! Johns crew worked on a very hot humid day with even a short rain burst. They paid special attention to detail which was much appreciated! Thanks to John and his crew I have a beautiful deck to enjoy without the pain of power washing and staining every year. If I ever need to use Vinyl Outlet I will request John and his crew.
Thank you
Cindy Marczak
The Vinyl outlet replaced our 18 year old, cracking, creaking Eon deck with a sturdy, elegant looking deck all in one day. Lead installer John and crew arrived at 8:30 am and worked non stop, all day until the job was completed. My wife and I are very happy with the end results and will recommend your company to our friends who are in need of your services. I’ve tried to send this review multiple times. I hope this is the one that gets through!
The Vinyl outlet installed a deck for us today replacing an 18 year old cracked and weathered Eon deck. Lead installer, John, and his team came out at 8:30 am and worked to completion. My wife and I love the results. Our new deck looks incredible! We want to thank John and his skilled professional team for the great work. G. Seals
I just had my vinyl fence(s) project completed and couldn't be happier!
Jay, (VO's) Lead Man, was very pleasant, (and very funny!), easy to work with, all while being a total professional. He explained the process, addressing any concerns I had to my complete satisfaction. The other workers were precise and pleasant as well.
All were careful around my and my neighbor's landscaping; cleanup afterward was perfect.
You get what you pay for: A++ for Vinyl Outlet & their employees!
I had a 6 foot vinyl privacy fence and a 10 foot gate installed on a sloping yard. Elliott and his team were fast, proficient and very professional. They worked great as a team and certaintly new what they were doing! I was so impressed with their accuracy and ease of installation. It all turned out beautiful. I'm so happy. Thank you.
We love our new Vinyl fence. All our neighbors and family can't stop telling us how beautiful it is! Our back yard looks so much spacious now😊Yahoo! Thank you vinyl outlet!
Having fun vinyl outlet here to do our fence was a true pleasure ..Tony Mike and Tyler were the best. Pleasure to work with. Talked to 7s every step of the way. Answered any questions without hesitation. Fence is absolutely amazing. Looking forward to having Tony and his crew here again for the next section. Thanks guys for a great job
Tony, Tyler, and Mike were curtious, informative, and professional installers. High quality work with attention to detail. Tony walked me through the whole process. He was very friendly and informative! Thanks guys! Great work!
Tony & Sean installed a beautiful fence at our house in one day! They were professional, friendly, and so very competent… even in dealing with our crazy neighbors who gave them a hard time. I’d highly recommend Vinyl Outlet to anyone wanting to install a solid vinyl fence on their property.
From the estimate to the installation it was
a seamless effort. The installers led by Tony we're very professional and efficient Shawn Mike and Tyler were wonderful and Tony really knows his stuff. The fense looks awesome I could not be happier and I highly recommend the vinyl outlet
We are really sorry if we had any delay in our customer service.We have a dedicated customer service department to help out with any customer concerns.We take great pride.Please contact us as soon as possible we would love to make this right for you.thank you
The installed outdoor vinyl deck came out great.... The three man installation crew - Ralph, Greg, and Julius - did a great job, were very responsive, and cleaned up everything. We highly recommend The Vinyl Outlet and the particular installation crew.
Although Vinyl Outlet had a very busy schedule this spring, when I explained my circumstances, they were able to accommodate my need for a fence and squeeze me into the schedule. The showroom guy was well versed in the product, Vicky in the office kept me informed, they were clear about the payment schedule, and Tony and his crew did a great job installing. Given the current shortages of materials, I found this company to be very responsive and they did high quality work.
The Vinyl Outlet is an outstanding company. Excellent customer service from David, Rene and Vicky. The fences were installed by Elliot and Mike. They are all hard workers and very respectful.
Good riddance to the days of painting wood fences. As the saying goes- Vinyl is final!
Thank you to all,
I greatly appreciate it!
Just had a fence installed and it is beautiful. Everything from the initial call, the estimate process, the install scheduling, the install and the follow up was great. GREAT customer service! Elliot and Mike installed the fence and did a terrific job! They were polite, respectful, informative and did great work in not so great weather. Very impressed all around! Would highly recommend.
The Vinyl Outlet staff is very professional and efficient. We love our privacy fence. The warranty and customer service after installation was stellar. Highly recommend!
Today Jake came over to fix a sagging corner post. Which he fixed perfectly. He also fixed a small section that came apart. Very professional & a true asset to the company.
I had my porch and fence done by the Vinyl outlet and Is very pleased with the way everything turned out. The installers were very punctual, neat and quick with getting the job done eventhough it was during the cold weather.
Vicki came out and assisted me with the color scheme since I had a difficult time deciding what color fencing would match the porch and the trims on the outside.
Glad she was able to give me her honest opinion because I'm in love with it all.
She's very professional, understanding and cares about her customers. I can always rely on her to return my phone calls whenever I leave her a message.
This exceptional service is what I admire and appreciate as a valued customer.
I recommend the Vinyl outlet to anyone who is looking for quality materials and workmanship
Jay and Sean were absolutely amazing I cannot believe how just 2 installers could knock out my fence in such a short time and do such a professional job. They were both respectful and professional in all they did. It was a super hot day and i have no shade. I love The Vinyl Outlet. I have more projects that i will totally use them for. Thank you Vinyl Outlet.
I was extremely satisfied with the entire team at the Vinyl Outlet. The installer, Jay, was professional and asked a lot of good questions b4 they began and throughout the installation. I would highly recommend.
They had comparable pricing to the 3 different estimates we received from local fence installers but the vinyl outlet warranties and installation time frames blew the competition away. Great staff!! They were friendly, knowledgeable, and dedicated to customer satisfaction.
Installers were very nice and did a great job. They even asked my opinion on certain parts of the fencing to make sure I liked how it looked, given that I have a small rise toward the back of my yard.
i had beautiful railings installed a few years ago. i stopped into the with a quick question. The customer service team was very helpful. I highly recommend them to everyone.
Had the crew from Vinyl Outlet out for the 2nd time to finish off my yards fencing. The crew led by Jason was professional, informative, and on time. Had Brandon out to write up the quote and his guys were here in less than 2 weeks for installation. My wife and I are very pleased with the process from start to finish!
We had them replace a broken old railing on a side porch. For a variety of reasons, this was a tricky job. But TVO came in and quickly assessed how to overcome the issues. The installation team — led by Ralph — were great. Quick. Professional. Neat. Best of all we now have a clean and sturdy railing that we won’t have to repaint every spring.
Great service and experience. Tony was my sales rep.He was great and energetic and explained everything and I was very happy with the experience. Tommy was my installer lead, he was awesome, very courteous and made sure I knew what was going on with the install and explained everything during the process, including issues and actively helped to solve issues (such as leveling areas in the garden).
Price was as expected when dealing with such a top rated company. You get what you pay for and I am certain this company will stand by their product for years to come and it will last. Will definitely be using them again for future vinyl projects!
The new porch is beautiful! Brian and his fellow worker did a wonderful job! It’s a vast improvement over the original cement steps and porch. I highly recommend The Vinyl Outlet for their high quality work!
Excellent customer service and quick install after signing contract. Financing options also, made it easy.
Very professional and I love the railing, safe and sturdy
Elliot, and his crew were great with the installation and the fence looks amazing. Branden was helpful with all my questions. I would recommend them to everyone. Thanks, Ken Soluri
Vinyl fencing installed. Price. On the mark. Install prompt and as expected and on time even. though it was winter. Office correspondence and follow up were great. I would use them again. Everyone was so friendly. Good service.
Had an 80 foot fence installed Ralph and his partner did an excellent job couldn’t ask for better service. Especially since the temperature was 20° that day they both were pleasant and informative with any questions I had.
Tony and his crew did a great job installing our fence. They answered all my questions, followed my directions and added excellent suggestions. The weather was cold and windy, but they worked hard and got the job done in one day. Fence looks great.
We had them replace 450 ft sq of decking and 75 ft of railing. Great communication, outstanding workmanship and they left our yard clean. Thanks to Ralph and team!
The 76' of white privacy fencing they installed for us is beautiful! Their installer Tony, was friendly, professional and checked with us about our satisfaction as they progressed thru the job. I plan to hire them again for deck railing replacement. Overall, we are very pleased with Vinyl Outlet.
Ralph and Talon did an amazing job installing my fence today along our driveway. I couldn’t be happier. They were professional, easy to communicate with and cleaned up really nicely. Brandon the salesman made this whole process very easy! Thank you Vinyl Outlet!
Vinyl Outlet did my fence installation. The process was easy. The sales representative was knowledgeable and didn't look to upsell us on anything that we didn't ask for. Vinyl Outlet had lots of choices and options to choose from, so I would recommend giving yourself an hour or so to go through all if the information with the sales rep. The installation itself was completed in 1 day, and my neighbors (most of which have fences by other providers) were extremely jealous. There was no yard clean-up when the work was done. The installation process isn't messy. No mounds of dirt where the poles are pounded into the ground! Vinyl Outlet definitely isn't the cheap option, but you 100% get what you pay for. During high wind days, some neighbors panels felt out. Our fence wasn't impacted at all. I'd highly recommend using Vinyl Outlet. I'll be contacting them in the spring or summer to do my railings too!
Very professional and very courteous,not only Anthony, their sales person but the installation crew. Vicky was great in explaining all the details of the job to us. Neighbors were impressed by how the crew worked together as a well oiled machine. Love my new vinyl porch, Vinyl Outlet is the best.
Very happy with the service we received. The foreman Jay was very helpful with any questions I had and even with it raining they stayed at it and finished the install. Overall I recommend the Vinyl Outlet.
We hired Vinyl Outlet to replace our porch railing and had a problem with our concrete porch deck being deteriorated. Vicky, the manager, found a way around the problem and made sure we were completely happy with the job. We were !!! What a great crew and company to do business with !!! Our home got the facelift it needed. I strongly recommend Vinyl Outlet to anyone who wants high quality home improvements at a very fair price.
Couldn't be more happy with our new deck! Everyone was incredible, ready to answer any questions we had, respectful to our property and the work that was done is beautiful! The crew worked tirelessly through the rain to get things done. Highly recommend!
The folks at The Vinyl Outlook were fantastic! Starting from the beginning, Deanna was wonderful to work with, so enthusiastic, friendly, and professional. Just talking to her gave me confidence that I was working with the right company. Dave A was my salesperson, he was knowledgeable, friendly, and wasn't pushy. The installers were lovely, very polite and professional. They were cognizant that they were working right outside our door, and I was working from home. I feel horrible that I can't remember the crew leaders lane. Thanks Vinyl Outlook for having amazing employees, they represent you well!
I love everything about the service and the beautiful vinyl fence we received! Brandon helped us out tremendously by sending Tony and Mark out who did a great job installing our fence! The guys came out within 7 days of Brandon coming out and finished the job in 1 day. We highly recommend the Vinyl Outlet to anyone seeking to get a fence installed! We are extremely happy and will continue to do more business with them in the future!
I needed new front porch railings. After speaking to 3 contractors I decided to go with Vinyl Outlet. I spoke with Vicky, she was truly awesome. Vicky was extremely knowledgeable and professional.
The crew arrived on time. They provided ease, value and expertise. when the job was completed my front porch was spotless. My wife and I absolutely love the finished product. Thanks again to Vicky and team!!!
Once they were able to get the parts vinyl outlet was timely and got my fence installed quickly. One of the guys even noticed I had a flat tire and said he would stay and change it. We did the tire, but love that they went above and beyond.
Installed 118' of fence. Removed the old, installed the new, about four hours' work for two people (original fence was two days, 6 guys!). Our yard is so much brighter now, it looks wonderful! Major props to Tyler and Elliott. Unlike pretty much every other contractor I've ever used, these guys were professional, focused on the job, and were patient with my questions. Wouldn't hesitate to recommend.
Company installed my privacy fence. ABSOLUTELY love it. TEAM was great during the process. Made sure my fence was perfect and to my satisfaction. Vinyl you have a great team. Thanks so much again I would recommend them.
This was the second time using the Vinyl Outlet for a home project. Both times they were professional, they took the time to tell me what they were going to do & approximately how long it would take & then they cleaned up after. Highly recommend
I recently had a fence added to my home and the Vinyl Outlet was fantastic. There were initially some issues with communication as far as scheduling where I had to reach out to get my project scheduled (after about 6 weeks from signing the contract I still had not heard from them and decided to reach out myself). Additionally, there were a couple of reschedules - but once my date was locked in and the Vinyl Outlet staff was on site, the project went smoothly.
Rob and Sean were absolutely fantastic! They were courteous, respectful, cleaned up after the job was complete, and above all else they were professional and did an awesome job installing my new fence.
Though the communication was not the best, I will say the final product is incredible, and I am very happy with my fence purchase.
If I am being honest, the salesman was a little pushy and overpromised on time frames for installation. The job was completed 3 weeks after the original promise, but the reason that I am giving 4 stars is solely because of the installers. They were so friendly, professional, and quick. All in all I am so happy with my new fence!
I absolutely love my new privacy fence. It's everything I expected and then some! Now I can landscape and it will look fabulous against the perfect backdrop. All of the staff was professional and courteous.
I was extremely pleased with the work they did installing the fence! Their workers did an excellent job!!
Apparently, my fence is definitely a eye catcher, people has been asking who installed it and making appointments with Vinyl Outlet!!
I'm glad I chose them to do the job! Not to mention..I love the fact that they do financing!!
Two thumbs up to Vinyl Outlet!!!
They did a great job with our front porch railing. Quality of the work was great! Our neighbors have already been asking who did the work because it looks so great!
Seriously, amazing work. The crew was nothing but professional, courteous, and awesome. We had them install several hundred feet of fence, and build a farmers porch. Best contractors we've found in 6 years of living in the area now.
Had an old concrete stoop replaced with vinyl decking overlay. Added railings. Installers were on-time, professional and courteous. Completed install in less than a day. Also appreciate that they are employees rather than contractors and (I’m told) receive a decent wage and benefits.
Dayton who works sales at the cash and carry location was great! I had to purchase a gate from them, and he was willing to talk to my contractor and make sure that my order experience was great! Highly recommend. Will definitely work with the vinyl outlet, and Dayton in the future.
Very satisfied with overall experience. Yes, I had to wait 8 weeks due to the schedule and even then the job date was pushed back an additional day...BUT when the tech's came the day of the job they went out of their way (Mike and Tony) even asked if it was ok to play music in my backyard, and fixed the way my main fence gate closes (which Guardian Fence did 5 years ago, terrible experience! and they also hit my main power into home! and did nothing to assist and denied all liability!-NICE!) anyway...Vinyl Outlet did a great job and went overboard even due to a feisty neighbor :) Thanks again, would use you again and def recommend.
I can not say enough about this porch!! From start to finish, James Brennan came in after work hours and gave a quote. He sat with us and gave us all sorts of options and was honest with his opinion. The porch was not quite safe for our elderly parents or taking our puppy out at night due to the concrete falling apart and the rod iron not being very stable. James Brennan truly went above and beyond for us, even checking in after the install to make sure we are happy! It has been a few weeks since it has been installed and the guys did great, easy to clean, brightened up the house and safety wise it is top notch! Thanks again
Vinyl Outlet did a great job replacing our back steps! Greg and Jonathan were the installers and when they got here we talked through the original configuration and made some slight modifications based o their recommendations and expertise and they did a great job! I can’t get over the difference and I wish we would have replaced the steps sooner!
The materials are high grade for the fence. Much higher than a box store installation was excellent. I would recommend They are professional, communication was great, especially working around deadlines and lead times with other projects that were being done at the same time. as for cost, you always get what you pay for !
The deck that was added is beautiful! The crew of 2 worked fast , precise, and completed work in one day. They cleaned up afterwards. The next day I was able to sit out and enjoy my new deck. I highly recommend THE VINYL OUTLET!!!
Had new vinyl fence installed. Just delighted how it changed our whole back yard. Went from an ugly, rusted chain link fence to a beautiful white vinyl fence. Tony and his coworker both were wonderful, polite and professional. Did a fantastic install. Would recommend Vinyl Outlet to anyone who is thinking about installing a new fence.
Totally pleased with the experience from beginning to end. They were flexible in the planning process, making any changes requested. From our sales rep Anthony to the office personnel, everyone was helpful and were genuinely interested in our project. A special thanks to our main installer John. He was friendly, explained everything, was there early and worked late. Very meticulous about his work. We are very happy with our new deck and stairs!
The fence installers, Tony and Mike, were great. They completed our fence quickly, cleanly and professionally. They answered any questions and concerns promptly and were great to work with.
You may think that Vinyl Outlet is expensive but they are right in par with other companies. We got 3 quotes and they where the middle of the road. The work is outstanding. This company is going to be my go to for my next project. A New deck. Thank you to the staff and team at Vinyl Outlet.
From the teardown crew to Ralph and his crew, they were hard working, professional and friendly. It only took them 4 days to complete our deck. 2 of those days were 12 hour shifts. The quality of workmanship is outstanding.
Excellent work I couldn’t be happier with my new porch. Courteous staff cleaned everything up after. Would recommend to anyone who needs decks or porches.
My wife and I were sitting in the yard one day and our neighbor was having a vinyl fence put up. Well we had a 5-year-old wood stockade fence that after looking at it for a while my wife said maybe we should look into that vinyl fence. Asked my neighbor who installed it and he told me Vinyl Outlet. Called Vinyl Outlet for a quote and had a salesman named Dave stop over. Dave explained a quality of the fence and how the fence was installed with the main post being over a steel post which was 5 ft in the ground. Well it was a done deal. The day of installation a truck drives up to our house two guys get out named Tony and Mike. I asked them where the rest of the crew was and Tony told me you're looking at it. These guys were fantastic. They knew exactly what each one was doing and they took down our old fence to be hauled it away and installed the new in one day all 240 plus feet. Great teamwork. Very happy with the final look and got a lot of compliments from neighbors.
R Wagner
The Vinyl Outlet did a great job installing my deck. The customer service, salesman and work crews were all professional and polite. The process was easy and I look forward to enjoying my backyard for years to come.
The VINYL OUTLET sent the best workers to install our new front porch! Ralph and his associate completed the job very efficiently and professionally...even in the face of inclement weather. We are extremely pleased with our new porch and highly recommend Ralph and the Vinyl Outlet!!!!
I love my pool deck!! It was installed in 1 day. It's very good quality and sturdy. The men that did the job were great. Very informative and answered all my questions.
We are incredibly happy with our front porch renovation, courtesy of The Vinyl Outlet! Gage was prompt, friendly and meticulous and we would recommend both Gage and The Vinyl Outlet without reservation.
Mike and Elliot were very professional and courteous. On one of the hottest days of the summer, they wasted no time getting to work and finishing the job. They asked all of my questions as I watched them work. They made sure the yard was all cleaned up before they left. The finished product looks better than I imagined. Thank you Mike, Elliot and Vinyl Outlet.
They were right on time and very professional. Kept me in the loop at all times during the duration of the day. Completed the work in one day and I’m incredibly happy with the outcome. Would highly recommend. Absolutely stunning work.
Our experience with The Vinyl Outlet was great right from the start. Brandon came out and created a deck to suit our needs and affordability. Jon was the foreman during the installation. He and his crew were excellent, friendly, and very clean. We having been enjoying our deck daily since installation. Thank you to all at The Vinyl Outlet!
Tony and his crew did a great job on our fence install. Getting rave reviews from family and my neighbors. The lights on the fence are a real nice touch. We are totally satisfied and really like the way the fence looks. Thanks again.
The crew was extremely professional and their craftsmanship was top notch! Vicki and anthony were a pleasure to work with and should be given a raise! Highly recommend!
I met with 5-6 fence companies over the course of 2 weeks. The Vinyl Outlet was my last appointment. Up until this point I had just been regurgitating the memorized specs/style/measurements from previous quotes trying to get the best price/value. Brandon was the first one to make a suggestion outside of the first and only style I had looked at 5-6 companies ago. We came up with a perfect style that complimented the color and style of our house. They were not the cheapest but also definitely not the highest. From there I was passed to Vicky the operations manager who quickly got us scheduled to install within 2 weeks from my meeting with Brandon. (Every company was months out or even into next year for the “wood-look” vinyl I wanted). She also personally came to the property to double check the measurements. On the day of install I was introduced to Tony who would be doing the install along with his coworker. First impressions were that we were in good hands and he had confidence he knew what we was doing. We once again walked the perimeter that the fence would be covering and he starting making suggestions with angles and approaches at corners. Throughout the day of install Tony would regularly check in with me and ask questions and keep me updated on next steps. I was amazed they were able to finish around 400ft of fence in just one day. Tony and his crew were extremely pleasant to deal with. You could tell that while it’s extremely difficult work they care about the job getting done and looking just right. Fence came out great
Owner replied
Scott, Thank you very much for your business and the nice words about the staff.Enjoy your fence!
Tony and his crew did an outstanding job.. they were on time and very knowledgeable and professional. I definitely recommend them for your Fencing and Decking needs.
Owner replied
Thank you very much for your business.We take great pride and appreciate you taking the time to write this great review!
Tony and Max did a fantastic job installing our fence quickly and with great care. Tony checked in with us regularly during the install to tell us what they were doing and ask if we had any questions. Vinyl Outlet was able to get us scheduled for installation several weeks before we expected. The whole process from start to finish was quick, professional and easy. Thank you for the great service!
Owner replied
Thank you so so much for your business.It was nice working with you.
We are so happy with our new fence. Enjoyed spending the afternoon with the kids. Our installers Tony and Max couldn't have been more professional, friendly and thorough. Explaining everything that was being done. Excellent job. Highly recommended. Thanks again.
Owner replied
Kathy thank you for choosing the Vinyl Outlet.We appreciate your business.
Had a great experience working with the Vinyl outlet. They did great work and answered any and all questions i had. Our salesman Brandon was very polite and informative. Our new porch is incredible!
They are very prompt on the time they get there and the time they start after you order your fence. They also clean everything up before they leave. The guys that come are very nice. Their work is of good quality. The fence looks great. I would highly recommend the Vinyl Outlet.
I must share with everyone how beautiful my fence looks. I wish I had done it sooner. The team I worked with were awesome! From the estimate process to the end product .. I was working with professionals, that did everything to make sure I was completely satisfied. I would definitely reccomend The Vinyl Outlet for your major home project(s).
Love it!! Me n my wife had a new deck put on by the vinyl outlet and it came out amazing. Start to finish finish everything went great workin with them
Owner replied
Thank you so much for your business and the nice comments.
Everyone here is grateful for your confidence in us.
Everything about this project was amazing! Great workers, friendly and extremely hard working. Everything from the estimate to the finish project went smooth. Thank you!!!! We love our new fence!
Owner replied
Brian,Thank you for your review.And most of all thank you for your business!
Really happy with are choice with going with vinyl oulet do to there professionalism and quality of the work they do, highly recommended. Thanks again Tony and Mike
Vinyl Outlet did a great job putting our fence in. It was really a great experience from the beginning to the end! Brandon was very knowledgeable and really took care of all of our questions and needs prior to installation. And we were so happy with Elliot and his crew! They did a fantastic job actually installing our fence! Would highly recommend them!
Owner replied
Joy, Thank you for the kind words and it has been our pleasure to have been chosen to be your company of choice.Again Thank you for your business.
Great company. Excellent customer service, installation and I love my fence. They were finished with the whole yard in 5 hours. Serious plus since we have dogs and toddlers. Thank you.
My fence blew apart after a wind storm and they were out a few days after I called.
Jake came out and had everything back together. He answered all my questions and adjusted things to ensure everything was good to go.
I recommend Jake and he is a value to your company. He is the type of employee that I would want in my company to deal with my customers.
I just had my old wood deck replaced by Vinyl Outlet.
Vinyl Outlet was AMAZING to work with and the installers could not have been more INCREDIBLE and quick with their work.
Vinyl Outlet came out on Tuesday to do the estimate, talk to me about financing, never pushed me into anything, made sure I was ok with it before agreeing.
Vicky came out Tuesday night to make sure I was set for everything, and said it would be done in two days (I didnt believe her), she walked the deck with me and made sure I was set.
Wednesday morning the crew was out to rip out the old deck, in the afternoon the guys came and started putting in the new deck and completed it Thursday afternoon.
I cannot say enough amazing things about everyone I worked with, from James the designer, Vicky the Ops Manager and all the guys who ripped the old deck and put in the new one. They even removed the items from my deck and put everything back for me (IN THE SNOW).
When complete, they went over the entire deck with me to make sure it was ok and up to my standards, it was and more.
THANK YOU VINYL OUTLET FOR EVERYTHING. AND VICKY YOU WERE RIGHT, IT WAS DONE IN TWO DAYS.
Storm took down my fence and I called these guys up. Within 20 minutes someone was at my house giving me an estimate. In less than a week I had a new fence and the old one removed. To say I’m happy would be an understatement. Highly recommend!
Had awnings removed and new vinyl railings put up on my front porch. I was surprised at how competitively priced they were, and was extremely impressed at how professional everyone I dealt with was. The work was done above my expectations, and will absolutely use them again in the future!
thank you and your crew for being very courteous and professional..these guy we're at my home early in the morning and they diligently worked till dark..{Chris and crew} they put they heart in it.I live on the Eastside of buffalo and my neighbor's we're very impressed with your work...you did a lot
Thank you for a great job with my vinyl fencing installation-Tony & team did a fantastic job- professional, efficient, quality workmanship, and it looks great!!
They were very professional and went over measurements and leveling frequently to provide a quality porch. Cleaned up like they were not even there. Installed on the original date set. Looks great and would recommend them to anyone who asks.
Jay & his crew did an outstanding job on my new vinyl deck. John & his crew after finishing a job in Angola NY. came by my house later in the day & gave Jay a hand on the finishing touches. My wife & I are very pleased with their work. Professional & polite people. We give them an easy 5 star review. We will always recommend the Vinyl Outlet!!!!!!
I cannot say enough positive things about my experience with Vinyl Outlet! Everything and everyone was great with the design and install of my Mom’s new porch. From Jim with his great design ideas, to Foreman John who had his crew work late to finish and clean up to Vicki who anytime I had a concern she addressed it immediately. The finished product is just amazing!
We had a large backyard fence installed by the team of Mike and Nelson. They were very professional and answered our questions thoroughly. Also, they left our yard very clean. Thank you so much!
The guys that came to install our fence today were outstanding! On time, very professional, fantastic job & always asked if we had any questions before going further! Will most definitely highly recommend to anyone!
Ralph and his installation crew were professional and courteous. They worked in the rain and got the job done. We were also impressed with the demolition crew.
My elderly parents needed a new privacy fence. It was just a straight 80 feet run. Tony and his 2 workers showed up in the expected time frame and quickly went to work. They were very polite to my parents and did a fabulous job. Cleaned up after themselves and were gone in less than 2 hours. Plus the fence looks great! Would highly recommend this product and the team.
Tony and Mike are the ROCK STARS of the fencing world. They took their time to do their best work despite running into a few unforeseen obstacles. My fence looks absolutely perfect!!!
In my opinion, these two young men did everything possible to make me happy. Within minutes of job completion my neighbors were complimenting my fence.
THANKS!!!
Our experience with the Vinyl Outlet has been great, from start to finish, from my first phone call to set up an estimate, to the salesman, the ladies in the office and then with the very nice personal able installers of Tony and Mike, our fence is beautiful and the service was spot on! Thank you Vinyl Outlet
The crew were amazing, efficient, and made sure everything was to our satisfaction. Vicky took care of some minor issues we had before install within 24 hours and even made a trip out here to be sure of what we wanted. Rachel at the office made sure to get all calls through and answered any questions I had herself if she could. My deck was completed in one day after posts were dug at an earlier date. Can't wait for the fence to be installed next week!!
Had some problems with a vinyl fence installed some years ago and the crew that came out were professional and very willing to correct any issues. I was very impressed and appreciated their focus on customer satisfaction.
Tony was a great foreman for our installation! He thoroughly explained the process, was readily available for questions and directed a very efficient team to complete our job quickly. Thanks Vinyl Outlet, the final product is beautiful!
Tony and his crew did our new fence installation today. It looks fantastic as promised!! They were completely professional and did an outstanding job and left absolutely no mess to clean up. I highly recommend them!!
Thanks to Tony and crew at The Vinyl Outlet for the excellent service and new vinyl fence!! We love it. We cannot believe you got the entire yard completed in 1 day!! It was definitely worth the investment.
The Customer Service is terrible the Operator Manager has bad customer service skills don’t know why she still has a job tried to talk to someone over Vicky and could never talk to anyone I would not reference anyone to the Vinyl Outlet and I was thinking about having them do my Porch and my Deck but after this bad experience I will call someone else Tony and Mike was Awesome but the Customer Service is Terrible I will never use them again
Called the Vinyl Outlet again to complete a job I started seven years ago. I was very happy with the prompt service and ability to match my original style. Completed a 70 foot fence with a small gate in under three hours. Tony and his crew were excellent to work with, expedient, and produce professional results. I will call again the next time I need something done!
Thank You Vinyl Outlet for my beautiful fence. Kudos to Tony Mark and Mike for a job that was well done and their excellent quality service. I highly recommend The Vinyl Outlet for all your home improvement needs
Tiny and his crew were amazing today with our fence installation! They were friendly, professional and fun and our fence is ABSOLUTELY BEAUTIFUL!! They went out of their way to answer any questions and explain things. I love it. Thank you so much! We HIGHLY recommend them for your fence needs, our backyard now looks stunning. Right after they left our neighbors were coming over to tell us how beautiful it is! ❤️ Thank you again!
Thanks to Vinyl Outlook team. Elliott was the foreman on the job and what a professional job he did. His team Mark & Julian - nice guys and great workers. Nice too see in this day and age. They are all hard workers but I have to give it to Elliott for directing his team . Thank you, looks great. Oh and by the way James Brennan is an honest sales guy with integrity that I would recommend highly.
Mark and Elliot did a killer job! They even came in on their day off to tie up loose ends. The fence looks great and I'm now a parent to the happiest cockapoo on the planet who's now enjoying his first taste of genuine American freedom. Thank you guys for making our yard complete and liberating our dog. Our flag flies for you today. Stay frosty boys!!
Thank you for my beautiful new fence! Elliott, Mark & Nelson were professional, courteous and worked tirelessly until the job was completed. A job well done! Thank you!
My mom had the vinyl outlet redo our porch railing. It looks very good! I was impressed at how fast they got it done! Very nice and professional. Highly recommend! Price is higher but worth it
Just had 2 porches done. John and his crew were excellent. They were polite, professional and their work was the highest quality. Our house is now both more beautiful and safe. Thank you Vinyl Outlet
Elliott and Mark did a great job with the install. They are the best!! They care about their customers and the product that they deliver ... with quality. The fence exceeded my expectations and looks incredible. I was quite ancy because of the price being higher than I was expecting and wanted to pay, but my concerns were eased when I saw the end result.
Had a fence installed today (yes winter in wny... perfect time for a fence) and the guys did a great job. Tony made sure I liked the way it looked as well as making sure I know how to keep it looking good. Couldn't be happier!
You think the name "The Vinyl OUtlet" would speak for itself. I took a chance, I have a small porch, they were offering 35% off. All I wanted was the 2 by 4 little porch wood riped off, vinyl rails with Large solar light's....leave concrete steps in...They didn't! Make sure you read the bullet points on contract, especially about killing any bishes or shrubs. They broke the light's to a Poinsetta 3 tier tree on had on porch, that was my Mom's. Left the stairs amuddy mess, and never even cleaned them off. Left holes in spot where Iron post were previously ....told me it wasn't their job....alos offered me a $25. 00 gift card....that was offerrd to me, which I have not received....Word to the wise shop around, and ~YOUR CONTRACT....Suppose to come back in SPRING to power wash....WILL SEE....! /23/19...My BAD, they sent a Gift Ccard for $20.00, not $25.00...they probably didn't like y review...Sorry, but I thought they were . top notch company...but you didn't come through.....2by4 porch and for what I paid, I could of had my basement remodeled.
Very Good porch and deck built.This company installs the best ive seen.I SEE there trucks in my neighborhood all the time.My neighbor on my left have a gorgeous Front porch built by the vinyl outlet and it is lovely.Across the street my good friend and neighbor Steve also had a fence with gates done.Everyone is very happy.I have had the salesman out and he was very helpful and explained my options.I was upfront and let him know I will be a customer at the end of this year when I retire.I am going to do a few products with them and I know and seen there quality.Other neighbors on my block have had work here and there and it's not as nice and waited months to get finished to not love there purchase.The vinyl outlet was pretty much in and out.I hope this helps
Me and my mom really like our new fence and gate just one problem on the one side of the fence I can see that the fence is not all the way on the ground and we have a little dog I’m just concerned if he gets out or not but other than that Tony and those three other people to did an awesome job on our fence and gate
I wrote a couple years back with trouble with my deck sagging. I just want to tell you they came out and fixed it right after my review and it’s still as good as new. I’m sorry I didn’t update this sooner. They do have a good product. Hope they continue to put customers first.
Just got my fence up a couple of hours ago and my family and I feel that it looks very very nice. It brought value to our property. Very professional and thorough. Tony and Elliot did an excellent job and were very friendly.
Tuesday I had Anthony and Anthony come out and install some decorative fencing in the front of the house. Looks great. They both did a great job. Thank you. There were a few companies that wouldn't even come out and give me a quote they just dismissed me with the response of "project is to insignificant". However when I explained what I wanted to the woman in the showroom she had a gentleman on the phone willing to meme5et me at my house by the time I got home. This is a company I'll refere to someone looking for fencing.
What a beautiful fence! The installers did a great job. They were professional and meticulous. They reviewed with us how to care for the fence in the future to keep it looking as nice as it does now. We would highly recommend using The Vinyl Outlet for your fencing projects!
Tony was amazing. He ran into a few issues with my fence installation and overcame them like a true professional. He is an asset to the Vinyl Outlet. I couldn't be happier and our house looks amazing. Once again I can't say enough about Tony's professionalism. I'll recommend the Vinyl Outlet to all my family and friends. Thank you Tony!!!!!
We started out with only wanting our railing replaced and ended up with a whole vinal pourch. I was skeptical because it was 13,000. I didn't sleep well after signing the contract, so I call and talked with one of the owners(Vicky). She answered every question I had and reassured me that if I had any concerns to call anytime. I was amazed at how professional Greg and his crew were! They had to use a jack hammer to take the concrete stairs out and replaced them with stairs that are easier to get up and down. That was a big project, they were efficient and cleaned up their mess. The final project was done in one day. However, Greg thought that the the molding would be too busy looking so we didn't have it done. I felt that it looked plain so I called Vicky the next day and explained how I felt. She had Greg back that week to fix it, and we are thrilled not only with our porch but also with the customer service!!! Yes, it was expensive but well worth every penny!!! We will be doing businesses with them again... Debbie Kindred
Vicky called and was very helpful with fence questions. My new fence is beautiful and the installation crew were very polite and just keep going in the rain.
Owner replied
Thank you Kathleen,Vicky and all the staff work hard to please. We appreciate the kind words and most importantly ,Thank you again for your business!
Hands down the best place to get a deck, or fence. The staff is so amazing, and the craftsmanship is perfect. The value of your property will increase from the beautiful deck and or fence you have from them.
We had approximately 300' of fencing dismantled and new vinyl fencing and a side gate installed today. It's nice for a change in western NY where a contractor or company shows up on time and they were right in as far as their finish time.
We couldn't be happier with the installation. Not only does it look incredible but its definitely stronger than the previous wooden fence.The crew that was sent to our home today was extremely professional and went over the fencing product, the maintenance, and warranty extremely well. They also took away the old fencing. I would highly recommend "The Vinyl Outlet" if your looking to enhance your home and property. I'm looking forward to not having to fix the old wooden fence every time there's a wind storm since they pound the metal poles 5'
Into the ground, not to mention no more painting! They also gave us an extra 8' after we changed our minds on the location. We were also given extra slats and caps in case of future damage. They were very efficient, and knowledgeable, thanks guys, great job! Tony, Jason, and I apologize but I cant remember the third crew members name worked their tails off today and it shows!
Owner replied
Jeff ,Thank you so much for the review.We are glad you like it.The crew works hard and it’s nice that you took the time to share your experience.We are here if you need us.Thanks again
I had a bad review written before this due to lack of communication from the company. Today it was corrected and better explained that cosmetic repairs are made in the fall. I had the woman in charge immediately come to my house after speaking to her and she explained the process. I wish it was conveyed to me at the beginning because I would have understood but what's done is done. I still do like the look and quality of my railing I was just aggravated at the run around for a simple repair.
Owner replied
Jeff ,We are so sorry about the lack of communication.Im glad we got to you right away and the problem is solved.It is very important to us that your happy.And Thank you for your business!
I'm very happy with my new vinyl fence! I highly recommend The Vinyl Outlet Team for anybody who is looking for a new fence. Tony and the team were professional and hard working. Tony really is the Gate Master, GREAT JOB!!!!
Owner replied
Thank you William, We really appreciate your business and I’m glad it’s exactly how you wanted it.
Excellent company the work was perfect and exactly what we wanted. Well planned and executed. I highly recommend the vinyl outlet. The difference in my backyard with the new deck is night and day. Their crew were excellent and left no mess.
The installers just completed putting up our fence and it looks terrific. Tony and Josh were courteous and knowledgeable and did a fantastic job. Well worth the money to have our yard look terrific!!! Thank you and also a shout out to all the office staff for their assistance prior to today's installation. Will recommend your company to anyone who is looking for a fence or any other vinyl work.
Wow! What a difference the railing makes on the front of my house. My installer, Duane was remarkable. He knows exactly what he is doing, is precise, neat, friendly and courteous. From the minute I made the initial call, to the estimator (Jim), to the scheduler (Vickie) and installer, I have had a pleasant and professional experience. After the installation, Duane explained the warranty, how to care for the product and advised that a packet will be sent to me explaining product warranty and care.
I would recommend Vinyl Outlet to anyone.
Owner replied
Jackie, Thank you for your kind words and your business.The team works hard and everyone has been with us along time.We take pride in our workmanship and love when it’s mentioned in a review.Again Thank you so much for choosing the Vinyl Outlet. We are here if you ever need us.
Although a bit pricey, Vinyl Outlet is the best value. Materials are top notch and the installation crew are skilled, professional & courteous. They did a fantastic job, stayed late to assure it was completed to our satisfaction & did a thorough clean up afterwards. Worth every penny. Thank you!
Owner replied
Stephen, We are so glad you chose us and recognized good top notch materials are a little more upfront.I want to Thank you for your business and your review .Our customer care team is here for you if you ever have questions
Awesome work by Ralph & Jon. Completed the job in one day and looks better than I imagined.
Owner replied
Joe, Thank you for your business and the review! Ralph and the guys work hard to build a great outdoor experience without the maintenance.Again thank you for your business
I had a outstanding experience with The Vinyl Outlet from the time I called the office and spoke with the ladies in the office who are extremely helpful and when I met with a very experienced salesman to purchase railings for my porch and choosing my Van Buren fence for the front entrance going up a walk way of my property. Two crews came out when they were suppose to on time and came to my door to let me know that they were there and ready to install. I did step out for awhile and when I came back I was just thrilled at how great it all looked it just screamed out what a high quality product I had just purchased. Every time I drive thru areas where people have white vinyl on their property I immediately see the difference to my eye, there is no comparison to The Vinyl Outlet and what it does to enhance your homes appearance. Thank you to The Vinyl Outlet for offering us the best products and service available in Western New York.
Owner replied
Cheryl,Thank you so much for the kind words and really going the extra mile to let people know how hard we try and our commitment to quality products.Any concerns ever contact our customer care team.Again Thank you very much!
Installers were awesome. They worked tirelessly in the rain and sleet. They were polite, answered all questions, cleaned up and gave exceptional service. Thank you.
Owner replied
Dawn, Thank you very much for your business and your review on our employees and team.They are very talented and dedicated employees.I am glad they did a good job
Any questions or concerns ever feel free to contact our customer care team and again Thank you!
We had a fence installed last week to keep our two big dogs in the yard. What a great experience! We called on Monday for an appointment, the salesman came out on Tuesday, they installed the fence on Thursday! Everyone we dealt with from the girls in the office to the installers were great! The installers even gave us pointers on common fence problems. We had them install double gates, the told us to bungee strap them and put cinder blocks next to them when we weren't using them to protect them from wind gusts. They even gave us hints to be able to use the fence for our 7lb mini doxie. That little dog can get through anything. Great company to work with! Our fence is beautiful and our big dogs are safe. Thank you Vinyl Outlet.
Owner replied
Thank you Jon.I hope the fence is working well for the dogs
We had a privacy fence and rail installed this summer. It was not a large area, but it transformed our yard. We have continuously received compliments even at the grocery store. A family member coming over passed by the house because of the new look, he didn't recognize the house. A good quality product, salesman and workers were knowledgeable, friendly and courteous. Price was good.
Owner replied
Thank you Elizabeth for your business.I am very happy you are satisfied.Any concerns please contact our customer care dept at 675-0800
Vinyl outlet is the only way to go with fencing. Beautiful and maintenance free. Tony & Elliott were amazing at installing my vinyl fencing. Very friendly and personable, I would recommend them for any job.
Owner replied
Thank you Maureen for your review.I am very happy we met your needs and we appreciate the kinds words.
Our fence is truly wonderful and improved our property value. We needed an adjustment as one fence pole was lower due to last winter. Tony was our service representative who was outstanding. He was very professional and kind along with being sure I was totally satisified. There are too few individuals that are as excellent as Tony. Vinyl Outlet is lucky to have such a professional individual representing their company. We don't live in a perfect world and excellent service an outstanding advantage to any company. I highly recommend The Vinyl Outlet.
Last year I did one side of my yard and today I did the other side. The fence is beautiful. I think vinyl outlet is the best company to use if you want a vinyl fence. They use steel posts and a better grade of vinyl than the other companies that gave me estimates. If there is any damage to the fence due to the weather they come out and fix it without a charge. They may be a little more expensive but it is well worth it. The office staff is great and the installers both this year and last year were great.
We just had our Vinyl fence installed yesterday and we are so happy with it. Jim, Mark, Jason and Tony were wonderful. The experience from the quote to installation was great. The price was reasonable, they fit us into their schedule early and they took pride in their work and product. Thank you so much.
Tony & Chris did an excellent job installing 4 fence sections, in a very timely manner. Offered installation suggestions in a professional tone that actually made more sense than either my wife or I had given consideration to. Very pleased with final product and have no hesitation in promoting Vinyl Outlet; prime example of you get what you pay for!
I couldn't have found a better company!!! Chris is the Best!!! He did a awesome job....he made everything so pleasant. He explained everything before he did anything. I'm so happy that your company was a part of making one of my dreams come TRUE!!
I can't say enough about Vinyl Outlet. From the beginning of the process they made everything easy! I couldn't believe how quickly we got it done.... And it is worth every penny!! Thank you to Tony, Cheryl and Vicki for making the purchase and scheduling painless! Tony and his crew were FANTASTIC during the installation process. They were wonderful to have in the yard for the afternoon.... And I can't believe how fast it went up!! Thanks everyone.... Hopefully we'll be getting that porch in a few years and we can have you all back again!!
Chris was an excellent installer! My husband and I love the look of our new two-tone railing. It really sets off the front of the house! He also covered 10 wood posts with vinyl wraps which look great too. He cares that things look finished, its all in the details..we will highly recommend The Vinyl Outlet to our friends and family but they have to ask for Chris, he's the best!!!! Thanks for everything Chris.
First of all my wife and I are extremely happy with our new fence, it's everything that it's advertised as in looks and appearance. I am looking forward to a maintenance free fence!
Secondly the crew that installed it were outstanding. They were very knowledgeable and professional, they were on the job all day and they didn't even take a break. They answered questions and concerns, showed me the measurements that verified the location of the fence and they were confident about the product. They knew what they were doing . Bravo to Tony Peters and Jay Russert. I would ask for them again and would recommend them.
Tony and Jay just did a great job of installing our new backyard picket fences! They worked hard, explained everything to us and were excellent to work with. We would recommend them.
Jim & Sheila
I just had my fence put in by The Vinyl Outlet at first I was skeptical because of the reviews well my mind has been changed ! First my salesman Jim was excellent I had numerous questions and he answered everyone ease! Then the Installers Tony/ Will / Jay were outstanding!! First they did a great job on the installation of the fence and were very professional ! I am on the road for work and these guys waited for me to get home to make sure I was satisfied with the job!! It was amazing to see what they did in a day with no clean up or work for me!! This experience has led me to tell my neighbors and friends who did the work!! Over the last few weeks a family member has had a front porch put on and my neighbor is getting a fence done!! Job well done !!!
Our new fence is beautiful. The workers were professional and They worked as a team. They completed our Fence quickly. The jobsite was left clean and when the job was completed they explained everything to us. We are very pleased.
I could not be more please with the work done thus far. Our fence went up last Friday along with the tear down of our old decking. The Foreman on the job was Will, he was very courteous and offered a lot of insight to his experiences in this business. He was quick to answer our questions and to confirm how we wanted things done. The rest of his crew consisted of Jake who was here for the fence and old deck tear down, and Chris. All 3 young men were very polite and dedicated workers.
The deck and post install was started on Monday, they were working until 9 pm. If that isn't dedication and pride for your job and company you work for, I don't know what else is.
Tuesday will finish our deck that we are so in love with already. We can't wait for the finished project.
The Vinyl Outlet is very high on our recommendation list to all family and friends. We look forward to working with this company again.
Tony, from Vinyl Outlet, came out today to remove an old wood fence and install a vinyl fence in my backyard. I have 2 active dogs so I needed something strong and easy to maintain. Tony and his crew did a great job. We were kept informed, he asked our opinions and they were done in just a few hours. No complaining even tho it was raining. Cleaned everything up and hauled out the old stuff. We are very pleased with the installation and "thank you", Tony for your expertise.
Thank you Chris, the installer from The Vinyl Outlet. We had new posts and railings installed yesterday Apr. 10. on our porch. The job was done professionally and looks fantastic. Chris went above and beyond our expectations. We would definitely call again for any of our future needs. Thanks again, Dave Polito
We had an entrance put in at our apartment complex. The workers were efficient and pleasant. Many people stopped by and told us the improvement looked great.
Even though I had a small communication issue with the staff, I highly recommend the Vinyl Outlet.They put in new stairs and railing on my back porch. It is just beautiful. The two workmen were very professional and explained everything. Would also like to thank Victoria for all her help.
Just had a split rail fence installed by The Vinyl Outlet today and and we absolutely love it!! Tony and Joe were Professional, Knowledgeable, and respectful thru the entire install!! Tony made a point of having me check that everything was where we wanted it before each step! even in this sweltering Heat today they got my fence done in about 2 hrs! My wife and I felt so bad that we kept bringing them out bottles of Cold Water!! They cleaned up so well that you wouldn't even know they were here!
I have to say from the first phone call to the last signature for the install this whole process was a breeze! Sheryl got me an appt with the salesman within a week. Jim was prompt and knowledgeable, He made sure that we got exactly what we wanted! Then they set up the install within a week of me signing the contract! From the first phone call until the install was 2 weeks!!
Also besides the coupon I had for the install Jim also gave me a Veterans Discount that I was unaware of! Most places don't even ask anymore unless you bring it up! So Thank you! We're very happy with the whole process and we just love our new fence!! Thanks to all of you. If we need any of your other services you offer we'll be sure to call on you again.
Our new fence looks great! Tony, Joe, and Brian did an excellent and outstanding job installing our fence. They were well organized - polite and professional. Thank you!
It was a pleasure to have this crew at our house. They were the most considerate and polite crew we have had at our home and we have had a LOT of them. The job they did was fantastic and the fence looks awesome. I wish they did other work because I would not hesitate to have them do anything at my home. I would recommend them and the Vinyl Outlet to everyone. Because we live on a busy street I know we will get a lot of comments and I will definitely recommend this crew and the Vinyl Outlet for the fence.
This is the third time we have contracted with the Vinyl Outlet, to install fencing on our Buffalo, NY home, each time adding more fence.
On July 12, the team of Tony and Joe worked in very hot and humid conditions to do the installation for us. They were organized, very hard working, polite, courteous and patient with the many questions I had for them. They even took great care not to damage our purple hydrangea's!
I appreciated chatting with them after the job was completed. They are fine young men with a tremendous work ethic and commitment to making things right for the customer. They are great representatives of the Vinyl Outlet!
I highly recommend this team for your next installation!
Tony and Dillon installed vinyl fence in my yard today - they were professional and yet very nice to deal with. They were very hard working and did an excellent job. Made a point of detail to make sure I was happy with the outcome.
Today, I had a new railing installed on my porch. Chris and Brian did an excellent job of installing the railings. They were professional and polite. Brian was very informative about the installation and upkeep of the railing.
Wow! What an amazing experience with Vinyl Outlet! Jim Brennan came to do our estimate and we trusted him instantly. He seemed to really understand what we wanted. The crew who came to do our install was just as incredible. Thank you Tony & Mark for your hard work and professionalism! We love our fence and the backyard feels like an oasis now. You guys did an outstanding job! I would recommend this crew to anyone and everyone. They really knocked it out of the park!
Very satisfied with the install of our new fence. Our installers Tony and Mark were courteous, polite, and very knowledgeable. They had answers to all our questions and were very respectful of our property. Did an excellent job cleaning up after the install, Thanks for sending them to work our project!
Christian just finished installing our new vinyl porch railing on 6/17/16. He did a fantastic job. I couldn't be happier. He was very professional and anwered all of my questions.If you need a porch railing intalled give Vinyl Outlet a call. Christian specializes in railing installation and you won't be disappointed. I had a vey good experience with the whole Vinyl Outlet crew.
Michael Durkin
Cheektowaga, NY
Today we had a beautiful new fence installed by Tony Peter's, Mark and Brian. They were all very polite and professional. They cleaned up very nicely afterward and answered all of our questions. Tony asked us to check the progress several times during installation. My son's live out of state and I felt like I had them back for a day. Great job guys.
Today I had my vinyl fance put in today by Brian, Tony. It was a wonderful and great experience. They were great I'm really excited it looks great thanks vinyl outlet. But most of all thanks Brian and Tony for the great work 😊😊😊😊
Tony and his crew from The Vinyl Outlet installed my fence this week and did an outstanding job, it looks perfect. I couldn't be happier with my purchase, highly recommended.
This review is for my mom and dad who had their front porch done by the vinyl outlet he wasn't able to find where to write it lol so this is what he said to write:
My wife and I had Brandon and Will from The Vinyl Outlet come out to build our new front porch into our house they were very polite and did an outstanding job, they installed the front porch quickly and efficiently and I would recommend The Vinyl Outlet to anyone thinking of having any fencing or decks installed. Christian Pryor also recommended we have our back deck redone and we are really thinking about it, if we do decide to do it we will most definitely be calling The Vinyl Outlet to have it done!! Great Job!!!
Will and Rickie did a solid job putting up our new fence. However, their lead crew man, Ralph, no call no showed the pre-appointment to review the specifications. We still have not heard from him. We ended up not being on the same page with some minor details. Fence looks good though - quality price and removal/cleanup!
I am so very pleased with my new side porch railings. They look great and are sturdy enough for me to get up and down the steps easily with my handicaps. I didn't expect the installer, Chris, to be so prompt with the installation. After speaking to the salesman giving the original quote and mentioning an upcoming scheduled surgery they made the railing installation a priority and arrived a week earlier than planned. Thank you so much for securing the safety of our porch. I feel confident that I will be able to get up the stairs easily after my operation.
Met with Eric to discuss new porch. Decided to go with it. Said it would be 2-4 weeks. The next week we were contacted on Thursday and said they could install on Friday. Will and Ricky did a great job. Love our new porch. Could have done a little better job on cleanup.
Will, Chris, Ricky all did an excellent job! They were very respectful and very hard working! I will definitely be recommending, to friends and family. Thank you for everything!
Tony and Mike just finished putting up our fence. We are very happy with
it. They were very professional and did a really nice job. The fence looks great.
John and his crew were amazing!! I'm so very pleased and excited about my new porch its simply beautiful . John is very pleasant and worked very hard, I'd recommend them again and again.
Hello, This company did a GREAT job from the appointment with Eric for the estimate he was polite and right on time for the appointment. He explained how the installing process worked. The installer Christian Pryor who called to let me know he was at my home doing the job and left the porch all cleaned up. So when I came down my street that front porch looked awesome. Thank You guys great job. Oh and the neighbors love the look have received many complements from them. Thanks again to The Vinyl Outlet.
We are so happy with our new front porch railing. Our installer Christian Pryor is SUPERMAN!!! Chris worked alone for 7 hours to remove our old wooden railing, wrap our existing support beans and install our fantastic new vinyl railing & we just love the white french twist spindles we chose. Chris never stopped and kept us informed at all times.He is a true artisian, a great asset and representative to your company-professional and a wonderful personality. He also takes great pride in his finished work. Chris keep doing what you love and we will spread the word. Thank you for your hard work and dedication to doing the job extremely well.
Great company, easy to deal with. My front porch is perfect!! It came out exactly the way we wanted it. If you're getting work done you will not regret using The Vinyl Outlet. Great group of professional installers. I couldn't believe how clean they left everything. A+ Job. Thank you to everyone at The Vinyl Outlet!
Straight answers to the questions The Vinyl Outlet customers ask most often before booking a quote.
How much does a vinyl fence installation cost?+
Every yard is different — most residential vinyl fence projects at The Vinyl Outlet land between $28 and $55 per linear foot installed, depending on style (privacy vs. picket vs. pool code), post spacing, gate count, and access to the job site. Get a free on-site measurement and we'll walk you through the itemized quote.
How long does a vinyl fence last?+
Our vinyl carries a limited lifetime warranty against cracking, peeling, fading and rotting. Vinyl doesn't need paint, stain, sealant or replacement pickets like wood does — expect 30+ years of service with routine wash-downs and nothing else.
Do I need a permit to install a fence?+
In most WNY and CNY municipalities, yes — permit requirements and setback rules vary by town. The Vinyl Outlet handles the permit filing for you as part of the install; we'll confirm the local code and any HOA restrictions during your quote.
How long does installation take?+
Most residential fence installs finish in 1–3 days once we're on-site. Decks and porches typically take 3–7 days depending on size and railing complexity. Weather and ground conditions can extend the timeline slightly in winter.
Do you install year-round?+
Yes. The Vinyl Outlet installs throughout the year, weather permitting. Ground freeze can slow post-setting on the coldest weeks of winter, but we still book quotes and start soil-suitable projects. Spring and fall are our busiest booking windows — schedule early if you want a summer completion date.
We've received your request and will be in touch shortly.
Hi! Need help?
The Vinyl Outlet Virtual Agent
By using this chat, you agree to The Vinyl Outlet's
Privacy Policy
and to receive calls/SMS. Msg & data rates apply. Reply
STOP to opt out, HELP for info.
Powered by AI — a real team member will follow up if requested.
